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Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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Category: Consumer education and empowerment |
Published

Developing the financial capability of America’s young workers

The CFPB held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the CFPB’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event. 

Category: Consumer education and empowerment | Category: To Congress |
Published

2016 Financial Literacy Annual Report

The 2016 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.

Category: Consumer education and empowerment |
Published

Building Blocks to Help Youth Achieve Financial Capability: A new model and recommendations

We’ve released a new report on our findings for how young people can acquire three building blocks of financial capability which include: executive function, financial habits and norms, and financial knowledge and decision-making skills. Read on to find strategies for educators, policymakers, and parents.

Category: Consumer education and empowerment |
Published

Consumer voices on automobile financing

This report describes the findings of consumer focus groups and consumer complaint data about the challenges of navigating the auto financing process. We found that many consumers reported they did not shop around and negotiate as much for the financing as they did for the vehicle itself.  The complaint data showed that consumers faced challenges in understanding loan features during negotiations on financing.