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Category: Info for consumers |
Published

Check your mailbox: Veterans with severe disabilities and student loans should keep an eye out for this
Archived

The Department of Education is sending letters to veterans with severe disabilities notifying them that they may be eligible for a tax-free discharge of their outstanding student loans. Here’s what to look for if you’re eligible.

Category: Info for consumers |
Published

Help is here for people with severe disabilities struggling with student loans
Archived

Borrowers whose student loans are forgiven due to death or disability will no longer have to pay federal income taxes on those forgiven loans. Now, tens of thousands of disabled veterans and hundreds of thousands of people living with severe disabilities are eligible for new student loan protections.

Category: Data, research, and reports |
Published

Complaints show military families and non-military families have different experiences in the financial marketplace
Archived

This month's 50-state report shows that servicemembers are more likely to submit complaints about some financial products compared to non-servicemembers, such as debt collection, but are less likely than non-servicemembers to submit complaints about other products, such as mortgages. Overall the report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.

Category: Info for consumers | Category: Data, research, and reports |
Published

Our office of Servicemember Affairs guides you through the financial hurdles of your military career
Archived

Our recent report will concentrate on some of the most common financial struggles servicemembers face during their military careers; as well as detailing the work we have done to help resolve those struggles since 2011.
Category: At the CFPB | Category: Info for consumers |
Published

You have the right to someone in your financial corner
Archived

Harry noticed that his son Ari, a servicemember, was struggling with his car loan, so he reached out to the Consumer Financial Protection Bureau. His story led to our investigation into an auto loan program that we found was using deceptive marketing and lending practices to target servicemembers.

Category: Data, research, and reports |
Published

Servicemembers 2015: A year in review
Archived

The number of complaints we receive from the military community continues to grow; from 2014-2015, complaints increased by 13 percent. For the second year in a row, debt collection, mortgages, and credit reporting were the top three complaint categories for the military community. Debt collection—by a large margin—was the top complaint category, comprising nearly half of our military complaints.

Category: Info for consumers |
Published

Don’t be a zombie with your personal finances
Archived

In the real world, many servicemembers who protect our country run into financial trouble or face difficult financial decisions, but may not be aware of consumer protections that are available to them. Unfortunately, some servicemembers may be walking around in a financial fog, unprepared for dangerous threats to their financial well-being.

Category: Info for consumers |
Published

Servicemembers: Protecting your credit when you’re away from home
Archived

Being away and mission-focused means you won’t be able to regularly check your accounts or credit report, so you may be at increased risk for fraud or identity theft. Today, we’re releasing our Fraud Alert Fact Sheet, which provides you with the information you need to know about getting protective alerts inserted into your credit reports when you’re away.

Category: At the CFPB |
Published

Americans with disabilities have the right to improve their financial lives
Archived

Americans with disabilities disproportionately live in poverty; are more than twice as likely to use nonbank financial services such as payday loans and check cashing; and 80 percent have no emergency savings to absorb a financial shock. Americans with disabilities, like all consumers, have the right to fair treatment in the financial marketplace and access to tools that can help them improve their financial lives.