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Category: Info for consumers |
Published

New protections for servicemembers and veterans alert

A recent law provides additional protections for servicemembers affecting VA refinances, medical debt on credit reports, credit monitoring, and stays on foreclosure. Here’s what to look for in the new laws and when they go into effect.

Category: Info for consumers |
Published

Lo que debe saber si se enfrenta a una ejecución hipotecaria (foreclosure) luego de un desastre natural

Si como consecuencia de un desastre natural usted tiene dificultades para hacer sus pagos  hipotecarios o no puede cumplir con las obligaciones de una hipoteca inversa (reverse mortgage) tales como impuestos o seguro, existen recursos y opciones que potencialmente pueden ayudarle a evitar una ejecución hipotecaria (foreclosure).

Category: Info for consumers | Category: Policy and compliance |
Published

We’ve updated our mortgage servicing rules to provide greater protections for mortgage borrowers and other homeowners

Today we finalized new changes to our mortgage servicing rules. These updates ensure that mortgage servicers treat homeowners and struggling borrowers fairly.  They also provide servicers with greater clarity about how to comply with the rules.

Category: Policy and compliance |
Published

Proposed changes to our Mortgage Servicing Rules: New protections for surviving family members and other homeowners

Since the Mortgage Servicing Rules went into effect, we’ve spent a lot of time talking to consumer advocacy groups, housing counselors, mortgage servicers, and trade associations, to better understand how the rules are working and whether we should make any changes to them. As a result, we’re now proposing some changes to the Mortgage Servicing Rules. The changes are intended to smooth the path for companies to better protect consumers and comply with the CFPB’s rules.

Category: Info for consumers | Category: Policy and compliance |
Published

Consumer advisory: Don’t fall for a foreclosure relief scam or bogus legal help

Along with other cases from federal and state partners, today we charged that mortgage rescue scammers have taken $25 million in illegal advance fees from consumers. It serves as a reminder of how important it is to watch out for scam artists trying to take advantage of people who need help avoiding foreclosure. Read more to learn how to protect yourself from these scams.