I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
During the pandemic, we’re doing more online. Scammers are preying on this by offering phony tech support services. Learn how to spot, avoid, and report tech support scams.
Durante la pandemia, pasamos más tiempo conectados en línea, por ello debe estar alerta con estafadores quienes ofrecen asistencia técnica fraudulenta. Tome consejos del CFPB sobre cómo descubrir, evitar y reportar una estafa.
These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.
A new law provides relief for renters and extends the CDC’s Order to protect many people who can’t pay their rent from eviction through January 31, 2021.
In this update to our May 2020 report examining the effects of the COVID-19 Pandemic on credit applications, we find that credit card inquiries were still 30 percent below their pre-pandemic levels in September, while auto loans were depressed by 20 percent.
Some homeowners struggling to pay their mortgage now have a little extra time to seek help.
We use the Bureau’s Making Ends Meet survey to study whether financially vulnerable consumers have turned to credit card debt during the coronavirus pandemic. We find that credit card debt fell even for consumers who were financially vulnerable before the pandemic.
As a result of the economic uncertainty caused by the COVID-19 pandemic, scammers may be targeting older homeowners through reverse mortgage schemes. Learn how to spot and avoid these reverse mortgage scams.
CFPB’s Section for Students and Young Consumers released new podcast episodes. Subscribe today.
Under the Regulatory Flexibility Act, federal agencies must publish regulatory agendas twice a year. As an independent regulatory agency, we have been voluntarily participating in the Unified Agenda, which is led by the Office of Management and Budget (OMB).
The CFPB Ombudsman’s Office shares its FY2020 Annual Report.
Learn tips financial caregivers can use to help family and friends avoid cyber scams and protect their finances over the holidays.
Sepa consejos financieros que los cuidadores pueden usar para ayudar a sus familiares y amigos a evitar las cíberestafas, y a proteger sus finanzas durante las fiestas.
Learn more about the Bureau’s Enforcement work.
El CFPB en búsqueda de comentarios formales para mejorar las directrices para servir a consumidores LEP
El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.
GI Bill education benefits are not unlimited, so make sure you have a plan to use them wisely. The Department of Veterans Affairs’ GI Bill Comparison Tool, the Department of Education’s College Scorecard website, and the CFPB’s Your Financial Path to Graduation Tool can help.
The Bureau plans to develop guidance on serving consumers with limited English proficiency (LEP) and welcomes formal public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.
This report explores the prevalence of actual payment information in consumer credit reporting. Quarterly Consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally representative sample of de-identified credit records maintained by a nationwide consumer reporting agency.
Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.