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Category: Data, research, and reports |
Published

Enhancing public data on auto lending

Auto loans represent the third largest credit market. While more than 100 million Americans have an auto loan, we lack granular data on this rapidly changing market. The CFPB is seeking input from the public on key auto lending data.

Category: Data, research, and reports | Category: Info for consumers |
Published

Sus voces guían nuestro trabajo

Esta semana hemos alcanzado los tres millones de quejas contenidas en nuestra base de datos pública. Esta acumulación de quejas representa 10 años de trabajo compartiendo las experiencias de los consumidores, para aumentar así nuestra transparencia y crear responsabilidades frente al público al clarificar los problemas que enfrentan los consumidores.

Category: Data, research, and reports | Category: Info for consumers |
Published

Your voices help drive our work

Last week, we published the three millionth complaint on the CFPB complaint database. This accumulation of complaints represents ten years of sharing consumers’ experiences to increase transparency and create accountability to the public by clarifying the problems consumers face.

Category: At the CFPB |
Published

The CFPB is mobile-first

Today, the majority of traffic to consumerfinance.gov comes from mobile devices, matching a nation-wide trend. We are proud of the work that we have done to make our systems mobile-friendly and are committed to doing more.

Category: Data, research, and reports |
Published

Exploring the connection between financial assistance for medical care and medical collections

Consumers, including those with insurance, incur significant charges related to medical care. Nonprofit healthcare providers are required to establish financial assistance policies for consumers who cannot afford services. In this blog, we explore the connection between eligibility for these financial assistance programs and the prevalence of medical collections using our Making Ends Meet Survey.

Category: Policy and compliance |
Published

Why we’re modernizing how we collect credit card data

By gathering better price and availability data for more credit card products and making it publicly available, the CFPB seeks to empower consumers to choose the best card for their unique situation and to encourage issuers to compete more on rates.