Delinquencies on non-student-loan credit products continue to rise for student loan borrowers. This rise could signal payment difficulties when scheduled payments resume, but potential debt cancellation may reduce the number of borrowers at-risk.
Esta semana hemos alcanzado los tres millones de quejas contenidas en nuestra base de datos pública. Esta acumulación de quejas representa 10 años de trabajo compartiendo las experiencias de los consumidores, para aumentar así nuestra transparencia y crear responsabilidades frente al público al clarificar los problemas que enfrentan los consumidores.
The CFPB is seeking additional public input on companies’ acceptable use policies and their use of fines, liquidated damages provisions, and other penalties.
Last week, we published the three millionth complaint on the CFPB complaint database. This accumulation of complaints represents ten years of sharing consumers’ experiences to increase transparency and create accountability to the public by clarifying the problems consumers face.
People who were charged illegal fees by Howard Law, P.C. for seeking debt relief may receive compensation from the CFPB.
Lenders must ensure all borrowers have equal access to available reconsideration of valuation processes.
Una vez que usted haya atendido sus necesidades más urgentes, hay pasos que puede seguir para asegurar sus finanzas personales luego de los huracanes Fiona e Ian.
Once you have addressed your most urgent needs, there are steps to secure your finances after Hurricanes Fiona and Ian.
New research analyzes how increased car prices are impacting consumers with deep subprime credit scores, finding that costs grew faster and are effectively pricing the most economically vulnerable out of the market.
The CFPB seeks insights on ways to improve mortgage refinances for homeowners who would benefit from refinancing, especially for borrowers with smaller loan balances. We also want public input on ways to support assistance for mortgage borrowers who experience financial disruptions.
Today, the majority of traffic to consumerfinance.gov comes from mobile devices, matching a nation-wide trend. We are proud of the work that we have done to make our systems mobile-friendly and are committed to doing more.
Examination of the potential relationship between rising car prices and larger loan amounts and monthly payments, and the impact of those changes in auto loan characteristics for consumers.
People who were falsely threatened with legal action by the debt collector will receive compensation from the CFPB’s Civil Penalty Fund.
The CFPB recently filed an amicus brief to ensure furnishers follow their obligation to investigate disputes that consumers submit to credit reporting companies.
More than 120,000 consumers will receive checks in the mail after the Consumer Financial Protection Bureau’s enforcement action against USEA for its misleading practices.
We’ve heard from people, specifically older adults, who were defrauded thousands of dollars by scammers claiming to be contacting them from the CFPB. The CFPB will NEVER call you to confirm that you have won a lottery, sweepstakes, class-action lawsuit, or ask you to pay fees or taxes.
Esta semana confirmamos que hay estafadores usando nombres e imágenes de nuestros empleados para robar su dinero. Escuchamos de la gente, específicamente adultos mayores, quienes perdieron miles de dólares por estafadores haciéndose pasar por nosotros en el CFPB.
Consumers, including those with insurance, incur significant charges related to medical care. Nonprofit healthcare providers are required to establish financial assistance policies for consumers who cannot afford services. In this blog, we explore the connection between eligibility for these financial assistance programs and the prevalence of medical collections using our Making Ends Meet Survey.
By gathering better price and availability data for more credit card products and making it publicly available, the CFPB seeks to empower consumers to choose the best card for their unique situation and to encourage issuers to compete more on rates.
As credit card profitability increases, a new analysis looks at why credit card interest rates continue to rise despite historically low charge-offs and cost of funds alongside a stable share of subprime accounts.
Innovations across the payments ecosystem are transforming how people access financial products and services. However, the ease and utility of these services may raise concerns if peoples’ financial data is aggregated and monetized without their full awareness, knowledge, or permission.
Whistleblowers can help the CFPB protect consumers and support the rule of law. The law protects whistleblowers at financial institutions from retaliation.
Housing costs rose rapidly last year but some people feel this inflation more than others. New research shows that low-income renters’ credit card debt increased by nearly 40 percent over the last year, far faster than owners.
Student loan servicers with military borrowers should act quickly to identify and notify military borrowers about the PSLF Limited Waiver before October 31, 2022.
Banks and credit unions should ensure you’re getting timely responses to your banking questions. To help ensure they’re meeting your needs, we’re asking you to share your experiences, good or bad, by August 22, 2022
