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Over 4 million consumers harmed by Lexington Law and CreditRepair.com’s illegal credit repair activities will receive refund checks beginning in December.

The CFPB Ombudsman’s Office shares its FY2024 Annual Report

Este octubre, más de 250.000 consumidores que fueron perjudicados por la compañía de arrendamientos Tempoe, LLC, comenzarán a recibir cheques por correo. Tempoe engañó a los clientes de grandes comercios para que tomaran costosos contratos de arrendamiento.

In October, over 250,000 consumers harmed by leasing company Tempoe, LLC, will begin receiving refund checks in the mail. Tempoe tricked customers of major retailers into expensive lease agreements.

Los hospitales sin fines de lucro deben ofrecer asistencia financiera. Muchos consumidores no reciben esta asistencia, o son acosados por cobradores.

Millions of consumers seek urgent medical care at non-profit hospitals that are required to provide financial assistance to patients in need. However, many eligible consumers either don’t receive this financial assistance or are pursued by debt collectors for bills they don’t owe.

The public can submit comments on open banking standard-setter applications to ensure the development of fair and effective open banking standards that serve the interests of all stakeholders, especially consumers.

The CFPB is concerned that medical debt collectors may try to capitalize on surviving spouses’ vulnerabilities to try to collect unpaid medical bills, including bills that may not even be owed.

Higher student loan interest rates could cost students over $3 billion in additional interest for loans taken out in this year alone.

Director Chopra reacts to Apple’s recent announcement about planned changes to “tap-to-pay” functionality on its iOS devices.

The CFPB has found that people are paying more for their cash, not only at out-of-network ATMs, but also at places like grocery stores and retailers that previously provided access for free.

There is a disproportionate impact of medical debt on American Indian and Alaska Native consumers, in Alaska and across the United States.

The CFPB has received feedback on its BNPL interpretive rule and will now provide more clarity and guidance on company compliance and the benefits to consumers.

Tropical Storm Debby caused heavy flooding all over the eastern part of the country. We have tips to help you get back on your feet financially and prepare for an active storm season.

La tormenta tropical Debby provocó grandes inundaciones en todo el este del país. Contamos con consejos que le ayudarán a recuperarse financieramente y a prepararse para una activa temporada de tormentas.

Credit card delinquencies increased rapidly since 2021 and are higher than in 2019. We show this increase is explained by lenders effectively loosening lending standards.

The CFPB filed an amicus brief to help ensure that mortgage servicers acting as debt collectors don’t improperly charge fees that prevent consumers from shopping around.

Hemos introducido un escrito amicus curiae para asegurarnos de que los administradores hipotecarios que actúan como cobradores, no carguen tarifas inapropiadamente que les impidan a los consumidores buscar otras alternativas.

CFPB Director Rohit Chopra recently met with people in Alabama, Louisiana, and Texas. He combines his on-the-ground observations with the CFPB’s complaint data to identify and address financial challenges along the Gulf Coast.

Nuestro director, Rohit Chopra se reunió con gente de Alabama, Louisiana y Texas. Combinando sus observaciones sobre el terreno, con los datos de las quejas que hemos recibido, pudimos identificar y abordar los retos financieros existentes en la costa del Golfo.

La CFPB actuó contra la compañía All American y contra su dueño, Michel Gray, por no divulgar el costo de cobrar un cheque, usar tácticas engañosas para evitar que consumidores cancelaran o pidieran reembolso de transacciones y mentir acerca de los beneficios de los costosos préstamos del día de pago.

The CFPB took action against the check cashing and payday loan company All American and its owner, Michael Gray, for failing to disclose the cost of cashing a check, using deceptive tactics to prevent consumers from canceling or refunding a transaction, and making deceptive statements about the benefits of its high-cost payday loans.

In July, 122,507 consumers harmed by BrightSpeed Solutions and its founder, Kevin Howard, will begin receiving refund checks in the mail. CFPB sued the privately-owned, third-party payment processor for knowingly facilitating payments for companies that tricked consumers into expensive and unnecessary antivirus software or services.

Consumidores afectados por BrightSpeed Solutions y su fundador Kevin Howard, recibirán reembolsos por correo. La compañía facilitó el engaño a consumidores.

Le mostramos consejos para que recupere y reconstruya sus finanzas luego del paso del huracán Beryl, además de pasos que puede tomar con antelación para prepararse para una posible emergencia.