Receiving a call from a debt collector can be stressful. Your first instinct may be to hide or ignore the situation and hope it goes away. But that can make things worse. We have resources to help you respond to debt collectors.
Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.
If you have an old debt with the IRS, you might receive a letter informing you that your account is being transferred to a private debt collector. Learn more about the new program and how to spot scams.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Under the Qualified Medicare Beneficiaries (QMB) program, medical providers such as doctors, hospitals, and medical supply
companies aren’t allowed to bill enrollees for Medicare deductibles,
coinsurance, and copayments. If you get a wrongful bill, you don’t have to pay it. You have the right to a refund if you’ve already paid.
We surveyed consumers regarding their views and experiences in debt collection, and today we have released a report on our findings.
We have heard from consumers across the country about their experiences with debt collection. In our new debt collection series, we will share these stories as well as findings from a survey report on consumers’ views about debt collection.
A lack of clear rules of the road in the debt collection market puts consumers at a disadvantage.
Join us for a field hearing in Sacramento, Calif., about debt collection. The hearing will take place on Thursday, July 28 at 11 a.m. PDT.
An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.