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Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

HMDA data shows more people took out a mortgage to purchase a home in 2014 than 2013

As part of our work to educate consumers to make informed financial decisions, we at the CFPB—along with the other members of the FFIEC—are committed to making HMDA data clear and available to you. Bringing transparency to the mortgage market can lead to the greater likelihood that similarly situated consumers receive similar loan terms.

We participated in the National Day of Civic Hacking (again)

During the event, we participated and watched representatives from traditionally disconnected groups work together on some of the most pressing issues facing the local and federal government. We asked participants to analyze our public Consumer Complaint Database and our Home Mortgage Disclosure Act Database.