8 filtered results
Published Category: At the CFPB

Honoring veterans

November 11th is Veterans Day. This week the CFPB took a moment to recognize and honor the veterans in our ranks: 87 of them! We showed photos of them while they were in the service (some rather surprising), and we also asked them to sum up in three words the meaning of Veterans Day. The […]

Published Category: Policy & Compliance

Know Before You Owe: It’s closing time

Last month, as we tested another round of the initial mortgage disclosure, we mentioned that we’d be shifting our focus in the coming months. Today, we begin testing a new form in Des Moines, Iowa: the closing disclosure. Currently, when you go to the settlement or “closing” of a loan, you receive a stack of […]

Published Category: At the CFPB

Protecting military members from predatory lending

As a lifetime military family member, I’ve seen first-hand the devastating impact financial scams and predatory lending can have on our military families. I also spent 6 years as the head of the Better Business Bureau’s BBB Military Line program, and that was an education for me about the consumer issues and scams that impact […]