Blog

Forgotten second mortgages may be coming back to haunt homeowners who haven’t received notices or account statements for years.

CFPB Deputy Director Zixta Martinez discusses changes at the ASC since she became Chair in 2022, including enhanced state oversight, landmark hearings on appraisal bias, and improved collaboration with The Appraisal Foundation to create a more equitable and accountable appraisal industry.

Including junk data and mistakes on people's credit reports is against the law.

Financial institutions are increasingly serving consumers in languages other than English.

Consumers are entitled to critical legal protections regardless of how products are labeled.

Today, the CFPB is releasing new recommendations to states on how they can update their laws and regulations to meet new risks and challenges.

The CFPB’s rule protecting payday and installment loan borrowers takes effect on March 30, 2025.

The CFPB invites video gamers to share their experiences with video game currencies, gaming companies, fraud, scams, and account hacks.

The Consumer Financial Protection Bureau is stopping companies from improperly contacting people in the workplace to put pressure on them to pay allegedly owed debts.

As companies are stopped from charging illegal junk fees, people are facing new risks as companies experiment with sketchy fee tactics, which are themselves also often illegal.

Más de 4 millones de consumidores, quienes fueron perjudicados por las actividades ilegales de Lexington Law y CreditRepair.com. recibirán cheques de reembolso a partir de diciembre.

The CFPB Ombudsman’s Office shares its FY2024 Annual Report

Over 4 million consumers harmed by Lexington Law and CreditRepair.com’s illegal credit repair activities will receive refund checks beginning in December.

Este octubre, más de 250.000 consumidores que fueron perjudicados por la compañía de arrendamientos Tempoe, LLC, comenzarán a recibir cheques por correo. Tempoe engañó a los clientes de grandes comercios para que tomaran costosos contratos de arrendamiento.

In October, over 250,000 consumers harmed by leasing company Tempoe, LLC, will begin receiving refund checks in the mail. Tempoe tricked customers of major retailers into expensive lease agreements.

Los hospitales sin fines de lucro deben ofrecer asistencia financiera. Muchos consumidores no reciben esta asistencia, o son acosados por cobradores.

Millions of consumers seek urgent medical care at non-profit hospitals that are required to provide financial assistance to patients in need. However, many eligible consumers either don’t receive this financial assistance or are pursued by debt collectors for bills they don’t owe.

The public can submit comments on open banking standard-setter applications to ensure the development of fair and effective open banking standards that serve the interests of all stakeholders, especially consumers.

The CFPB is concerned that medical debt collectors may try to capitalize on surviving spouses’ vulnerabilities to try to collect unpaid medical bills, including bills that may not even be owed.

Higher student loan interest rates could cost students over $3 billion in additional interest for loans taken out in this year alone.

Director Chopra reacts to Apple’s recent announcement about planned changes to “tap-to-pay” functionality on its iOS devices.

The CFPB has found that people are paying more for their cash, not only at out-of-network ATMs, but also at places like grocery stores and retailers that previously provided access for free.

There is a disproportionate impact of medical debt on American Indian and Alaska Native consumers, in Alaska and across the United States.

The CFPB has received feedback on its BNPL interpretive rule and will now provide more clarity and guidance on company compliance and the benefits to consumers.

Tropical Storm Debby caused heavy flooding all over the eastern part of the country. We have tips to help you get back on your feet financially and prepare for an active storm season.