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Category: Info for consumers | Category: At the CFPB |
Published

Consumers Count: Tools and resources for money decisions

Take control of your financial life with these ten tools that can help you make choices at the grocery store, pay your credit card bill, and deal with debt. They can also prepare you for money decisions like buying a home or figuring out how to pay for college.

Category: Info for consumers |
Published

You have protections when it comes to automatic debit payments from your account

Before you give anyone your bank account number and permission to automatically withdraw money from your bank account on a regular basis, it’s good to know how automatic debits work, what to be careful about, and how to stop the automatic payments if you cancel the service or just change your mind about how you want to pay.

Category: Info for consumers |
Published

Consumer Advisory: 7 ways to keep medical debt in check

An estimated 43 million Americans are dealing with medical debt. Debt collection is the top complaint we’ve received since September 2013 and medical collections make up 52 percent of collection accounts on credit reports, far outpacing all other types of debt. Learn more about how you can keep medical debt in check.

Category: Info for consumers |
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Reminder for steps you can take if you think your credit or debit card data was hacked

Home Depot has confirmed that there has been a breach of its payment data systems. According to the company, the breach could potentially impact any customer that has used their card for payment at a Home Depot in the U.S. or Canada since April 2014. Here’s what you can do to protect yourself if you spot unauthorized charges.

Category: Info for consumers |
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Helping build financial capability across America

We just published our second annual financial literacy report to Congress. It outlines our strategy and what we’ve done over the past year to enhance financial literacy and capability. In the report, you’ll find out about the tools and information we provide to help consumers navigate financial choices. Read more to see what we’re doing for financial literacy.

Category: Info for consumers |
Published

Four steps you can take if you think your credit or debit card data was hacked

The recent data breach and theft of credit and debit card information at Target retail stores could impact tens of millions of consumers, and we want to let you know what you can do to protect yourself if you spot fraudulent charges. Here’s what you can do if you think your credit or debit card data was hacked.

Category: Info for consumers |
Published

Buying a car? Here’s what you need to know

Today we announced how lenders can take steps to prevent discrimination in auto lending, but there are also steps that every consumer can take to make it more likely that they are getting a good deal on a car loan. If you’re shopping for a car loan, you’re not alone. The average loan for a new car is up to $26,691 – making auto loans an important decision for consumers. Read more»

Category: Info for consumers |
Published

How to stop mystery credit card fees

When you’re activating a new credit card, watch for “the pitch.” When you call to activate a new credit card, you may be routed to representatives who try to sell you things like “credit protection” or “identity monitoring” to add to your account. These services, or “add-on products,” are additional, optional services that will cost […]

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Educating and empowering American consumers

There are certain occasions in everyone’s life when one decision can have long-lasting effects. How will you pay for college? Which mortgage should you choose? Where will you turn when you need credit? When will you start saving for retirement? How you answer these questions and others like them can profoundly impact your financial future. […]

Category: Info for consumers |
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Our second National Consumer Protection Week

This week is National Consumer Protection Week. The Consumer Financial Protection Bureau and other federal agencies participate in this week to help consumers safely navigate the markets for consumer products and services. This means also providing consumers with tools and resources to help them make better-informed decisions when confronted with an often-dizzying array of options. […]

Category: Info for consumers |
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What’s your status when it comes to overdraft coverage?

As we begin our inquiry into overdraft practices, we’ve issued a consumer advisory on overdraft coverage and fees. Institutions can’t charge you for overdrafts on ATM or point-of-sale debit card transactions unless you have opted in. Knowing your status can help you decide what’s best for you.

Gail Hillebrand, our Associate Director for Consumer Education and Engagement, suggests four simple ways you can reduce or eliminate overdraft fees.

Category: Info for consumers | Category: At the CFPB |
Published

We’re listening

As we work to ensure a consumer bureau that’s responsive to today’s most pressing problems, we’ve made it a priority to keep one foot firmly planted outside the Beltway. We know that those of us here in Washington will never understand what’s going on in your community better than you do. That’s why we continue […]

Category: Info for consumers |
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We want to hear from you: Consumer Education and Engagement at the CFPB

I’ve just joined the CFPB as the Associate Director for Consumer Education and Engagement. I come from outside Washington, D.C., and from outside government. I moved across the country to do this job because, like my colleagues, I believe in the mission of the CFPB. That mission is to promote a fair, transparent, and competitive […]