From 2018 to 2020, the CFPB estimates that Americans paid roughly $120 billion per year in credit card interest and fees. That works out to about $1,000 per year for every American household.
Release of report outlining diversity and inclusion based on public facing data and information reported to the Bureau.
We’re concerned that some financial companies are unlawfully considering religion when making decisions on financial products. If you think you have been discriminated against, submit a complaint to us.
Several weeks ago, we issued a market-monitoring inquiry into “buy now, pay later” (BNPL) products and business practices. Now we are inviting anyone interested in this market to submit comments -- including families, small businesses, and international regulators.
This week we partnered with other agencies to ensure that American servicemembers enjoy the full protections of federal law.
Consumers told us how credit reporting errors affect their lives. Here are steps you can take to help hold credit reporting companies accountable.
New analysis in our Making Ends Meet survey series shows that consumers’ finances improved during the pandemic as pandemic policies kept consumers who lost their jobs from suffering financial hardship. But some pandemic-related flexibilities and forbearance programs failed to reach many consumers facing hardship.
This week we partnered with other agencies to oppose a dangerous threat to our nation’s civil rights laws, specifically related to the Equal Credit Opportunity Act, or ECOA.
Holiday shopping season is here. Learn more about Buy Now, Pay Later loans before using them for your holiday purchases.
The CFPB encourages programmers, data scientists and others with knowledge of the algorithms and technologies used by companies, and who know of potential discrimination or other misconduct within our authority, to report it to the CFPB.
Under the Regulatory Flexibility Act, Federal agencies must publish regulatory agendas twice a year. CFPB participates in the Unified Agenda process, which is led by the Office of Management and Budget (OMB).
Seven examples of unfair practices and other violations by mortgage servicers: CFPB supervision activities uncover red flags
A review of our 2021 supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers. Here’s what to be aware of and how to find the resources you need if you’re struggling to make your mortgage payments.
A new Request for Information will help inform a review of the FDIC and OCC’s Bank Merger Act policies.
If you have an adjustable-rate mortgage, reverse mortgage, HELOC, student loan, or credit card, your interest rate may be based on the LIBOR index, which is being discontinued. Here’s how to stay vigilant of changes to your index.
The CFPB is required to publish a new strategic plan that communicates the Bureau’s mission, strategic goals, and objectives for the next five years. We invite your feedback on the draft strategic plan for fiscal years 2022 to 2026.
The CFPB Ombudsman’s Office shares its FY2021 Annual Report.
On November 30, 2021, the Debt Collection Rule became effective. These rules clarify how debt collectors can communicate with you, including what information they’re required to provide. Here are five key things to know about these new debt collection rules.
We’ve issued additional guidance to staff reminding them to report ethics violations, such as suspicious communications and activity by former employees to agency officials.
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession.
Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.
Deadline to request initial forbearance for HUD/FHA, USDA, or VA backed loans is extended until National Emergency ends
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency.
Support volunteerism including community-based efforts to provide free tax preparation services to people with low incomes.
New rule ensures mortgage servicers provide options to potentially vulnerable borrowers exiting forbearance
Effective August 31, a new rule amending Regulation X aims to ensure eligible borrowers have a meaningful opportunity for loss mitigation after exiting mortgage forbearance programs.
Our latest Data Point report takes an in-depth look at the different types of auto lenders, the interest rates they charge, and the correlations between the interest rates they charge and the rates of default among their subprime borrowers.
Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you
Many federal student loan borrowers will have their loans transferred to a new servicer. If your loans are currently being serviced by FedLoan Servicing or Granite State, this article can help you prepare for the transition to a new servicer.