Blog

Consumer complaints about financial products and services provide real-time insights into what individuals and families are experiencing in the financial marketplace. In August, the CFPB published our four millionth consumer complaint.

When a company that provided disputed information to a credit reporting agency is unable to determine whether the information is true or not, the law requires the company to tell the agency the information couldn’t be verified and to stop providing that information going forward.

In October, most federal student loan borrowers will make their first student loan payments since March 2020. Changes to the federal student loan program, though, may mean many borrowers are eligible for a reduced payment or a loan cancellation.

En octubre, la mayoría de los prestatarios de préstamos estudiantiles federales harán su primer pago desde marzo del 2020. Los cambios hechos al programa podrían hacer a muchos de ellos elegibles para tener pagos más bajos, o para la cancelación de sus préstamos.

Tenemos recursos para que la gente se recupere financieramente luego del paso del huracán Idalia. También para quienes envíen ayuda a las comunidades afectadas.

In the wake of Hurricane Idalia, the CFPB has resources to help people in Florida, Georgia, the Carolinas and nearby states recover financially. We also have tips for people sending help to communities who have been affected.

In the wake of the wildfires affecting Hawaii, the CFPB has tips to help you recover financially, and how to help those affected by the major disaster.

Tenemos consejos para ayudarle a recuperarse financieramente de los incendios forestales en Hawaii y para ayudarle a asistir a los afectados por este desastre.

New Mexicans submitted complaints about credit reporting, debt collection, and other products.

La gente de New Mexico nos envió quejas sobre informes de crédito, el cobro de deudas y otros productos.

Nuestra investigación muestra que en Puerto Rico la gente goza de menos bienestar financiero que en el resto de los Estados Unidos.

Our research shows that people in Puerto Rico have lower financial well-being compared to people in the rest of the United States.

After using rental background check/tenant screening reports against a renter, landlords have to provide an adverse action notice. Federal Housing Agencies want this to be in writing.

Cashflow data (regular savings, accumulated savings, paying bills on time) helps predict ability to repay and repayment risk, even when accounting for credit scores.

Tomorrow is the 12th anniversary of the Consumer Financial Protection Bureau. The CFPB is proud to celebrate our work so far and continue protecting consumers as new markets emerge.

Información básica de nuestras acciones contra Bank of America, quiénes fueron afectados y cuáles prácticas violaron leyes federales.

Принципы дисциплинарных мер CFPB в отношении Bank of America, пострадавшие клиенты и деятельность, нарушающая федеральное законодательство.

CFPB 對 Bank of America 銀行執法行動的基本情況、受影響的客戶以及違反聯邦法律的做法。

Thông tin cơ bản về các hành động thực thi CFPB đối với Bank of America, những khách hàng bị ảnh hưởng và các hành vi vi phạm luật liên bang.

Bank of America를 상대로 한 CFPB의 집행 조치의 기본 내용은 영향을 입은 고객들과 연방법을 위반한 관행입니다.

The basics of CFPB’s enforcement actions against Bank of America, the customers who were affected, and the practices that violated federal law.

Sa ki esansyèl nan mezi egzekisyon CFPB pran kont Bank of America, kliyan ki konsène yo, ak pratik ki te vyole lwa federal la.

Mga pangunahing bagay tungkol sa mga aksyon ng pagpapatupad ng CFPB laban Bank of America, mga kostumer na apektado, at mga gawaing lumabag sa pederal na batas.

أساسيات إجراءات إنفاذ CFPB ضد Bank of America، والعملاء الذين تأثروا، والممارسات التي تنتهك القانون الفيدرالي.

Credit reporting changes through the Department of Education’s Fresh Start program coincided with increased credit scores for nearly 2 million student loan borrowers.