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Category: Policy and compliance |
Published
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Request for information on small business lending

Small businesses play a key role in supporting community development and fueling economic growth. We have issued a Request for Information to learn more about the small business lending market. If you own a small business, provide financing to small businesses, or generally know about the small business lending market, we’d like to hear from you.
Category: Policy and compliance |
Published

Solicitud de información sobre el mercado de préstamos para pequeñas empresas

Las pequeñas empresas desempeñan un papel clave en el apoyo al desarrollo comunitario y en el crecimiento económico. Hemos emitido una Solicitud de Información para obtener más información sobre el mercado de préstamos para las pequeñas empresas. Si usted es dueño de una pequeña empresa, proporciona financiamiento a pequeñas empresas, o conoce el mercado de préstamos para pequeñas empresas en términos generales, nos gustaría saber de usted.

Category: Data, research, and reports |
Published

New research shows online payday loan borrowers rack up steep fees

We recently released a study about payments for online payday loans and other high-cost online loans and their effects on consumers. We found that online lenders’ repeated attempts to debit payments from a borrower’s checking account add significant costs to online payday loans. 

Category: Data, research, and reports | Category: Policy and compliance |
Published

Reporting to Congress about fair debt collection

Today, we presented our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA.) From the report: “This report covers much good work done together over the past year by the CFPB and the FTC. In the last year, we began an important new chapter in the history of the FDCPA. Under the […]

Category: Policy and compliance |
Published

Temporarily delaying the implementation of our international remittance transfer rule

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. In November, we announced that we would be proposing to make some limited amendments to our new international remittance transfer rule. We also announced that […]

Category: Policy and compliance |
Published

New rules, fewer runarounds for mortgage borrowers

When you take out a mortgage loan to buy a home, you trust the mortgage servicing industry to work. Mortgage servicers are responsible for sending you bills, processing your payments, answering your questions, and addressing any problems that may arise. When servicers fall down on the job, that can have serious consequences for consumers. People […]

Category: Policy and compliance |
Published

Putting the ‘service’ back in ‘mortgage servicing’

Today, we’re proposing new mortgage servicing rules. So, what’s mortgage servicing and why does it need the new rules? The short answer is that mortgage servicing is the processing of mortgage payments. That may sound simple, but as many borrowers have learned in the aftermath to the financial crisis, it can get complicated very quickly. […]

Category: Data, research, and reports |
Published

The CARD Act Conference: What We Learned

Last month, one year after the date that many CARD Act provisions took effect, the CFPB held a conference on the credit card marketplace. Credit card issuers, credit rating agencies, academics, consumer groups, and federal agencies were all represented. Eight attendees delivered presentations providing a time series look at market changes. The CFPB has summarized […]

Category: Policy and compliance |
Published

The Credit CARD Act turns one

One year ago many provisions of the Credit CARD Act took effect. To mark this occasion, the CFPB held a conference to examine what has happened in the past year in the credit card market. Here’s what we learned. First, the law has brought about some important changes for consumers. For example, a study prepared […]