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Complaints show military families and non-military families have different experiences in the financial marketplace

This month's 50-state report shows that servicemembers are more likely to submit complaints about some financial products compared to non-servicemembers, such as debt collection, but are less likely than non-servicemembers to submit complaints about other products, such as mortgages. Overall the report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

This month’s Complaint Report: Credit reporting issues

In the past month, credit reporting complaints showed the greatest monthly percentage increase compared to other products the CFPB accepts complaints about (including debt collection, mortgages and credit cards – to name a few). Check out this month’s report to see trends across all consumer complaints.