A nationwide look at how student debt impacts older adults
Student loan debt is having an increasing impact on older Americans, according to CFPB research.
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Financial Coaching: Advancing the field to better serve consumers
This report provides an overview of the 2017 Financial Coaching Symposium, including lessons learned and next steps for the field to consider.
Innovation highlights: Emerging student loan repayment assistance
This report spotlights the growing number of employer-based student loan repayment programs that can save eligible employees hundreds of thousands in loan principle and interests payments, but where barriers to innovation exist.
CFPB data point: Student loan repayment
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.
CFPB data point: Frequent overdrafters
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.
Monthly Complaint Report, Vol. 25
This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.
Plain Writing Act compliance report 2017
The CFPB's sixth annual Plain Writing Act Compliance Report is presented to fulfill the Bureau's statutory responsibilities...
2017 Strategic Sustainability Performance Plan
The CFPB's Strategic Sustainability Performance Plan (SSPP) provides information on the Bureau’s efforts to improve the environment and contribute to federal sustainability goals.
Monthly Complaint Report, Vol. 24
This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.
Semi-Annual Report Spring 2017
The CFPB presents this Semi-Annual Report to the President, Congress, and the American people in fulfillment of its statutory responsibility and commitment to accountability and transparency.
Staying on track while giving back: The cost of student loan servicing breakdowns for people serving their communities
This midyear update highlights the problems student loan borrowers face when seeking to access programs designed to protect people working in public service.
Effective financial education: Five principles and how to use them
There is no single right way to help adults improve financial decision-making, just as there is no single right way everyone should conduct their financial...
Consumer insights on managing funds at retirement
This report describes CFPB research on ways to help people make decisions for spending their retirement savings. The study explored ways to communicate retirement spending options, whether it is years before retirement or “just in time” when retirement is near.
CFPB data point: Becoming credit visible
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.
Monthly Complaint Report, Vol. 23
The CFPB’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints.
CFPB Financial Well-Being Scale: Scale development technical report
This technical report
describes the development and scoring procedures of the CFPB Financial Well-Being Scale.
The Office of Servicemember Affairs: Charting our course through the military lifecycle
This report introduces the Office of Servicemember Affairs' new focus: charting the financial issues a servicemember faces throughout his or her military...
Update from the CFPB Student Loan Ombudsman: Transitioning from default to an income-driven repayment plan
This is an update from the CFPB Student Loan Ombudsman containing an initial analysis of information provided by student loan servicers on the repayment...
Key dimensions of the small business lending landscape
This paper reflects initial findings of the Bureau's research on the small business lending market. It provides a preliminary understanding of the small...
Diversity and Inclusion in the Mortgage Industry: Readout from an opening roundtable
This report summarizes strategies for promoting diversity and inclusion used by mortgage industry participants as discussed at the Bureau's initial...
Tracking success in financial capability and empowerment programs
This report provides a recommended core set of five financial outcomes for programs to track. The purpose is to assist the field of financial capability and...
Supervisory Highlights: Spring 2017
In this issue of Supervisory Highlights, we report examination findings in the areas of mortgage servicing, mortgage origination, student loan servicing...
Monthly Complaint Report, Vol. 22
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
Fair Lending Report 2016
This report describes our fair lending activities in prioritization, supervision, enforcement, rulemaking, interagency coordination, and outreach for...
Equal Employment Opportunity (EEO) program status report for fiscal year (FY) 2016
We follow specific standards for maintaining affirmative employment programs and take steps to ensure that policies, practices, and procedures are conducted...