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The CFPB is working with municipal and county governments to identify and address financial harm to their constituents.

Auto loans represent the third largest credit market. While more than 100 million Americans have an auto loan, we lack granular data on this rapidly changing market. The CFPB is seeking input from the public on key auto lending data.

Today, we finalized changes to our procedural rule related to nonbank supervision based on a risk determination.

Delinquencies on non-student-loan credit products continue to rise for student loan borrowers. This rise could signal payment difficulties when scheduled payments resume, but potential debt cancellation may reduce the number of borrowers at-risk.

Esta semana hemos alcanzado los tres millones de quejas contenidas en nuestra base de datos pública. Esta acumulación de quejas representa 10 años de trabajo compartiendo las experiencias de los consumidores, para aumentar así nuestra transparencia y crear responsabilidades frente al público al clarificar los problemas que enfrentan los consumidores.

The CFPB is seeking additional public input on companies’ acceptable use policies and their use of fines, liquidated damages provisions, and other penalties.

Hoy, hemos anunciado la reapertura por 30 días del plazo para recibir comentarios del público y hemos agregado nuevas preguntas, sobre las plataformas de pago de las compañías “big tech.”

Last week, we published the three millionth complaint on the CFPB complaint database. This accumulation of complaints represents ten years of sharing consumers’ experiences to increase transparency and create accountability to the public by clarifying the problems consumers face.

People who were charged illegal fees by Howard Law, P.C. for seeking debt relief may receive compensation from the CFPB.

Las personas a quienes Howard Law, P.C. cobró tarifas ilegales por alivio de deudas, podrían recibir compensación a través de nosotros en la CFPB.

Lenders must ensure all borrowers have equal access to available reconsideration of valuation processes.

Una vez que usted haya atendido sus necesidades más urgentes, hay pasos que puede seguir para asegurar sus finanzas personales luego de los huracanes Fiona e Ian.

Once you have addressed your most urgent needs, there are steps to secure your finances after Hurricanes Fiona and Ian.

New research analyzes how increased car prices are impacting consumers with deep subprime credit scores, finding that costs grew faster and are effectively pricing the most economically vulnerable out of the market.

The CFPB seeks insights on ways to improve mortgage refinances for homeowners who would benefit from refinancing, especially for borrowers with smaller loan balances. We also want public input on ways to support assistance for mortgage borrowers who experience financial disruptions.

Today, the majority of traffic to consumerfinance.gov comes from mobile devices, matching a nation-wide trend. We are proud of the work that we have done to make our systems mobile-friendly and are committed to doing more.

Examination of the potential relationship between rising car prices and larger loan amounts and monthly payments, and the impact of those changes in auto loan characteristics for consumers.

People who were falsely threatened with legal action by the debt collector will receive compensation from the CFPB’s Civil Penalty Fund.

The CFPB recently filed an amicus brief to ensure furnishers follow their obligation to investigate disputes that consumers submit to credit reporting companies.

More than 120,000 consumers will receive checks in the mail after the Consumer Financial Protection Bureau’s enforcement action against USEA for its misleading practices.

We’ve heard from people, specifically older adults, who were defrauded thousands of dollars by scammers claiming to be contacting them from the CFPB. The CFPB will NEVER call you to confirm that you have won a lottery, sweepstakes, class-action lawsuit, or ask you to pay fees or taxes.

Esta semana confirmamos que hay estafadores usando nombres e imágenes de nuestros empleados para robar su dinero. Escuchamos de la gente, específicamente adultos mayores, quienes perdieron miles de dólares por estafadores haciéndose pasar por nosotros en el CFPB.

Consumers, including those with insurance, incur significant charges related to medical care. Nonprofit healthcare providers are required to establish financial assistance policies for consumers who cannot afford services. In this blog, we explore the connection between eligibility for these financial assistance programs and the prevalence of medical collections using our Making Ends Meet Survey.

By gathering better price and availability data for more credit card products and making it publicly available, the CFPB seeks to empower consumers to choose the best card for their unique situation and to encourage issuers to compete more on rates.

As credit card profitability increases, a new analysis looks at why credit card interest rates continue to rise despite historically low charge-offs and cost of funds alongside a stable share of subprime accounts.