Analysis of Differences between Consumer- and Creditor-Purchased Credit Scores
When consumers purchase their credit scores from one of the major nationwide consumer reporting agencies (CRAs), they often receive scores that are not...
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Consumer Response: A Snapshot of Complaints Received
Taking in, resolving, and analyzing consumer complaints is an integral part of the CFPB’s work, as Congress set forth in the Dodd-Frank Act.
Final Report of the Small Business Review Panel on CFPB’s Proposals Under Consideration for Mortgage Servicing Rulemaking
This Small Business Review Panel Report addresses the CFPB’s upcoming proposal concerning the mortgage servicing rulemaking.
2012 Annual Report to the Committee on Appropriations of the House of Representatives
Section 1017(e)(4) of the Dodd-Frank Act gives the Bureau a statutory responsibility to present this report.
Semi-Annual Report to the President and Congress
The CFPB is the nation’s first federal agency focused solely on consumer financial protection.
Private Student Loans Report
The Dodd-Frank Wall Street Reform and Consumer Protection Act requires the Director of the Bureau and the Secretary of Education to submit a report on...
Reverse Mortgages Report
Congress directed the CFPB to conduct a study on reverse mortgages as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
A Snapshot of Complaints Received
Taking in, resolving, and analyzing consumer complaints is an integral part of the CFPB’s work, as Congress set forth in the Dodd-Frank Act.
Plain Writing Act compliance report 2012
The Plain Writing Act of 2010 promotes “clear Government communication that the public can understand and use”.
Consumer Response Annual Report
The CFPB began consumer response operations on July 21, 2011, and became the first federal agency solely focused on consumer financial protection.
Fair Debt Collection Practices Act Annual Report 2012
The Bureau is pleased to submit to Congress its first annual report summarizing its activities to administer the Fair Debt Collection Practices Act, during...
Semi-Annual Report of the Consumer Financial Protection Bureau
The Bureau is the nation's first federal agency focused solely on consumer financial protection. In fulfillment of its statutory responsibility and its...
Financial Report of the CFPB – Fiscal Year 2011
As required by the Dodd-Frank Act, the CFPB prepared financial statements for fiscal year 2011.
Consumer Response interim report on CFPB’s credit card complaint data
The CFPB was created when Congress passed and President Obama signed into law the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Financial audit: Bureau of Consumer Financial Protection’s fiscal year 2011 financial statements
Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act, referred to as the Consumer Financial Protection Act of 2010, created the Bureau of Consumer Financial Protection (CFPB).
Independent Performance Audit of CFPB Operations and Budget
To meet the requirements of the Dodd-Frank Act, the CFPB must order an independent performance audit for FY 2011, and complete the report by October 15, 2011.
Developing our human capital
The Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) requires the CFPB to submit this report annually to Congress.
Report on remittance transfers
Each year, consumers in the United States send tens of billions of dollars to family members, friends, businesses, and others abroad.
The impact of differences between consumer- and creditor-purchased credit scores
A credit score is a numerical summary of a consumer's apparent creditworthiness, based on the consumer's credit report, and reflects the relative likelihood...
Building the CFPB
Beginning in 2007, the United States faced the most severe financial crisis since the Great Depression.
CARD Act Conference: Key findings
The data from the eight presentations at the CARD Act conference provide an overview of the credit card market – the cost of credit for consumers, the...