Blog

Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.

Support volunteerism including community-based efforts to provide free tax preparation services to people with low incomes.

As part of CFPB’s continued effort to combat housing insecurity and promote racial equity, the Bureau is partnering with the Department of Housing and Urban Development to lead a tech sprint on post-pandemic housing challenges. We are asking participants to develop innovative digital tools to raise visibility of housing assistance resources focused on alleviating challenges faced by those with housing insecurity and aiding the connection of housing insecure households and the small landlords that serve them to those providing aid.

The COVID-19 pandemic has made it difficult for renters and landlords to cover housing costs. A new Rental Assistance Finder tool allows people to search for local help with rent, utilities, and moving costs.

Our digital toolkit provides media, intermediaries, and other stakeholders with the latest information and resources to help educate struggling renters and mortgage borrowers of their protections and relief options.

The CFPB hosted a roundtable to discuss biases that come from home valuations, and explored how to remedy the problem.

Borrowing and lending money to family and friends is increasingly common during the pandemic. The Friends and Family Exchanges Toolkit is a resource for financial educators to support clients borrowing or lending money because of a financial emergency.

I’m pleased to release the results from our first tech sprints, which sought to identify innovations and improvements in the way lenders notify consumers of adverse credit actions, as well as how we collect and process home mortgage data.

The COVID-19 pandemic is presenting one of the biggest challenges to the mortgage servicing industry since the Great Recession. There are an estimated 3 million delinquent loans, including more than 2 million loans in long-term forbearance. The Bureau is closely monitoring how servicers are handling the increased volume and emphasizes the importance of good communication especially at a time when so many homeowners are distressed. The Bureau also encourages servicers to use all available tools to reach struggling homeowners.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

Learn more about the Bureau’s Enforcement work.

Consumers who are of limited English proficiency face unique challenges in learning about and accessing financial services. Watch our webinar to learn how CFPB is working to make our resources accessible to everyone.

We’re pleased to announce the release of the Elder Fraud Prevention and Response Networks Development Guide to help stakeholders bring community members together in the fight against elder financial exploitation.

We are committed to protecting consumers through our enforcement work and will not hesitate to take public enforcement action when appropriate.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

The savings summit was held to help people learn about innovative savings initiatives and discover opportunities to make it easier for people to save.

This report on the Bureau’s September 17th, 2018 Building a Bridge to Credit Visibility Symposium summarizes the panel discussions that took place during the event, and highlights the key themes that stood out from those conversations.

This report describes our fair lending activities in supervision, enforcement, guidance and rulemaking, interagency coordination, and outreach for calendar year 2018.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

Utilice nuestro glosario de términos financieros en español para ayudar a las personas con limitada proficiencia en inglés (LEP, por sus siglas en inglés) a que puedan entender la información financiera.

Use our Spanish glossary of financial terms to provide limited English proficient (LEP) people with clear financial information.

Today is the inaugural Ombuds Day, meant to increase awareness and understanding of the ombudsman profession.

We are working hard on our commitment to grow our relationships with community representatives across the nation.

We are working hard on our commitment to grow our relationships with state and local government partners.

Mark your calendar to join the Bureau for a day-long symposium exploring challenges many consumers face in accessing credit.