At the CFPB, we are committed to delivering trustworthy, impartial, accurate and timely information to the people we serve. To maintain this commitment we provide clear, impartial answers to hundreds of financial questions on Ask CFPB. Ask CFPB offers information you can use to make more informed choices about your money. Ask CFPB helps more than 6 million people do so each year and has helped more than 43 million lifetime users.
This report describes our fair lending activities in enforcement, guidance and rulemaking, interagency coordination, and outreach and education for calendar year 2021.
This week, we filed a friend-of-the-court brief to protect borrowers' rights under federal law to obtain vital information about their mortgage loans from servicers.
We believe our work should be rooted in research and experience from the people we serve. For many, our website’s homepage is the front door to the CFPB. We are excited to unveil our homepage redesign which considered feedback from dozens of people like you.
The Consumer Financial Protection Bureau has launched a new initiative to focus on financial issues facing rural America. Our effort will initially focus on rural banking deserts, discriminatory and predatory agricultural credit, and manufactured housing.
In response to concerns from workers about financial risk and harm from employers, the CFPB is looking into the consumer financial products or services that workers face in the workplace, including employer-driven debt and the selling of worker data.
Due to its size and impact on Americans’ everyday lives, we are closely monitoring auto lending. As the economy recovers, we need to ensure that the market is fair, transparent, and competitive – and is working for consumers.
Far too many minority households and businesses continue to lack fair and equitable access to credit. Federal agencies encourage lenders to explore use of special purpose credit programs to better serve historically disadvantaged individuals and communities.
The CFPB joins with other regulators in asking The Appraisal Foundation to clearly instruct appraisers about the federal law forbidding appraisal discrimination.
Your consumer reporting files affect your ability to get a loan, a job, an apartment, and other essentials of life. But, do you know where and how to request your consumer reports and what you can do once you order them? Find out in our list of consumer reporting companies!
From 2018 to 2020, the CFPB estimates that Americans paid roughly $120 billion per year in credit card interest and fees. That works out to about $1,000 per year for every American household.
This week we partnered with other agencies to ensure that American servicemembers enjoy the full protections of federal law.
This week we partnered with other agencies to oppose a dangerous threat to our nation’s civil rights laws, specifically related to the Equal Credit Opportunity Act, or ECOA.
The CFPB encourages programmers, data scientists and others with knowledge of the algorithms and technologies used by companies, and who know of potential discrimination or other misconduct within our authority, to report it to the CFPB.
The CFPB is required to publish a new strategic plan that communicates the Bureau’s mission, strategic goals, and objectives for the next five years. We invite your feedback on the draft strategic plan for fiscal years 2022 to 2026.
Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.
Support volunteerism including community-based efforts to provide free tax preparation services to people with low incomes.
As part of CFPB’s continued effort to combat housing insecurity and promote racial equity, the Bureau is partnering with the Department of Housing and Urban Development to lead a tech sprint on post-pandemic housing challenges. We are asking participants to develop innovative digital tools to raise visibility of housing assistance resources focused on alleviating challenges faced by those with housing insecurity and aiding the connection of housing insecure households and the small landlords that serve them to those providing aid.
The COVID-19 pandemic has made it difficult for renters and landlords to cover housing costs. A new Rental Assistance Finder tool allows people to search for local help with rent, utilities, and moving costs.
Our digital toolkit provides media, intermediaries, and other stakeholders with the latest information and resources to help educate struggling renters and mortgage borrowers of their protections and relief options.
The CFPB hosted a roundtable to discuss biases that come from home valuations, and explored how to remedy the problem.
Borrowing and lending money to family and friends is increasingly common during the pandemic. The Friends and Family Exchanges Toolkit is a resource for financial educators to support clients borrowing or lending money because of a financial emergency.
I’m pleased to release the results from our first tech sprints, which sought to identify innovations and improvements in the way lenders notify consumers of adverse credit actions, as well as how we collect and process home mortgage data.
The COVID-19 pandemic is presenting one of the biggest challenges to the mortgage servicing industry since the Great Recession. There are an estimated 3 million delinquent loans, including more than 2 million loans in long-term forbearance. The Bureau is closely monitoring how servicers are handling the increased volume and emphasizes the importance of good communication especially at a time when so many homeowners are distressed. The Bureau also encourages servicers to use all available tools to reach struggling homeowners.
These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.
