Blog

The COVID-19 pandemic is presenting one of the biggest challenges to the mortgage servicing industry since the Great Recession. There are an estimated 3 million delinquent loans, including more than 2 million loans in long-term forbearance. The Bureau is closely monitoring how servicers are handling the increased volume and emphasizes the importance of good communication especially at a time when so many homeowners are distressed. The Bureau also encourages servicers to use all available tools to reach struggling homeowners.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

Learn more about the Bureau’s Enforcement work.

Consumers who are of limited English proficiency face unique challenges in learning about and accessing financial services. Watch our webinar to learn how CFPB is working to make our resources accessible to everyone.

We’re pleased to announce the release of the Elder Fraud Prevention and Response Networks Development Guide to help stakeholders bring community members together in the fight against elder financial exploitation.

We are committed to protecting consumers through our enforcement work and will not hesitate to take public enforcement action when appropriate.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

The savings summit was held to help people learn about innovative savings initiatives and discover opportunities to make it easier for people to save.

This report on the Bureau’s September 17th, 2018 Building a Bridge to Credit Visibility Symposium summarizes the panel discussions that took place during the event, and highlights the key themes that stood out from those conversations.

This report describes our fair lending activities in supervision, enforcement, guidance and rulemaking, interagency coordination, and outreach for calendar year 2018.

These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

Utilice nuestro glosario de términos financieros en español para ayudar a las personas con limitada proficiencia en inglés (LEP, por sus siglas en inglés) a que puedan entender la información financiera.

Use our Spanish glossary of financial terms to provide limited English proficient (LEP) people with clear financial information.

Today is the inaugural Ombuds Day, meant to increase awareness and understanding of the ombudsman profession.

We are working hard on our commitment to grow our relationships with community representatives across the nation.

We are working hard on our commitment to grow our relationships with state and local government partners.

Mark your calendar to join the Bureau for a day-long symposium exploring challenges many consumers face in accessing credit.

As part of the Bureau’s commitment to engage stakeholders in active dialogue about key issues, the Bureau recently held three roundtables to gather feedback about the Requests for Information the Bureau recently issued.

Scammers are constantly finding new ways to steal money from their victims, and anyone can potentially be a target. The Bureau has online resources to help consumers prevent, recognize, and report scams and fraud.

This week the Bureau begins the process of transforming the Bureau’s Stakeholder Outreach and Engagement work, which includes transitioning from former modes of outreach, to a new strategy to increase high quality feedback. Earlier this year, the Bureau put out a Request for Information (RFI) on External Affairs’ (EA) external engagements.

We are proud to unveil a new seal for the Bureau that aligns us with the official seals of other federal financial services regulators.

This advisory group provides us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.

Today, we’re announcing that this fellowship, formerly known as the Louis D. Brandeis Honors Attorney Program, will be renamed the Joseph Story Honors Attorney Program.

Last week, Director Cordray sent a letter to the CEO’s of several banks, credit unions, and financial companies encouraging them to enable consumers to exert greater control over their credit cards, debit cards, and other payment methods. 

CFPB is required to produce a new strategic plan which establishes our mission, strategic goals, and strategic objectives for the next five years.  We have posted a draft strategic plan for fiscal years 2018 to 2022 and we invite your feedback.