The May 2017 Monthly Complaint Report summarizes the complaints submitted by people age 62 and older. The report highlights issues that older consumers are more likely to experience than their younger counterparts, including issues with traditional and reverse mortgages, credit cards, and bank accounts and services.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
As the number of older Americans with student debt has quadrupled, older borrowers complain about many problems with lenders, loan servicers, and debt collectors that exacerbate their financial challenges.
Our report highlights trends and issues reported in servicemember complaints about VA mortgage refinances. We also have direct-to-consumer tips to remember when thinking about refinancing your VA mortgage.
What 1 million complaints – and people from all over the U.S. – tell us about the financial marketplace
On August 1, 2016 we will publish a notice of a proposed information collection in the Federal Register.
Take control of your financial life with these ten tools that can help you make choices at the grocery store, pay your credit card bill, and deal with debt. They can also prepare you for money decisions like buying a home or figuring out how to pay for college.
Learn about the five financial products and services we’ve received the most complaints about in the last 5 years. Check out the resources we’ve created to help you understand credit cards, debt collection, mortgages, credit reports, banking accounts, and more.
When you have an issue with a financial product or service, you have the right to have your complaint heard and responded to. Many people submit complaints to us online on their own, but did you know that you can also call our toll-free number to talk to a real person and get help submitting a complaint?
