CFPB Ombudsman’s Office 2016 annual report
This month marks the fifth anniversary of the CFPB Ombudsman's Office. As we observe this anniversary, today I also want to share with you our fifth annual...
Blog
Technology is changing how people access their financial records. Share your story.
Many new financial innovations rely on people choosing to give a company access to their digital financial records held by another company. If you're using...
What you need to know about the Equal Credit Opportunity Act and how it can help you: Know your rights
In October, we celebrate the enactment of the Equal Credit Opportunity Act (ECOA), a law that protects consumers from discrimination in the financial...
What you need to know about the Equal Credit Opportunity Act and how it can help you: Why it was passed and what it is
In October, we celebrate the enactment of the Equal Credit Opportunity Act (ECOA), a law that protects consumers from discrimination in the financial...
CFPB Ombudsman’s Office celebrates Conflict Resolution Month
Did
you know that October is conflict resolution month?
Lo que necesita saber para recibir dinero del acuerdo de compensación con Honda Finance por cobrarles de más a las minorías
Prestatarios minoritarios a quienes American Honda Finance Corporation les cobró de más en sus préstamos para automóviles serán contactados para recibir...
New financial empowerment tools for native communities
"Your Money, Your Goals: Focus on Native Communities" provides tips and tools based on the wisdom of tribal staff and organizations that serve native...
Administrador del Acuerdo de Provident planea ponerse en contacto con prestatarios elegibles próximamente
Prestatarios minoritarios a quienes Provident Funding Associates L.P les cobró de más por honorarios de corredor serán contactados para recibir dinero tras...
We’ve issued a new rule to help protect consumers using prepaid accounts
Prepaid cards can look and act like other types of cards, but they haven't always had the same protections. Our new rule will help make prepaid cards and...
What you need to know to get money from the settlement with Honda Finance for overcharging minorities
Minority borrowers who were overcharged for their auto loans by American Honda Finance Corporation will be contacted to get money from the settlement.
Provident Settlement Administrator to contact eligible borrowers soon
Minority borrowers who were overcharged for their broker fees by Provident Funding Associates, L.P. will be contacted to get money from the settlement.
What happens to you counts
What 1 million complaints – and people from all over
the U.S. – tell us about the financial marketplace.
You have the right to pay off your student loan as fast as you can, without a penalty
All student loan borrowers have the right to pay off their student loans as fast as they can, but some borrowers who try to make extra payments may run into...
How to avoid credit repair service scams
Look out for these five red flag examples when
offered credit repair services.
Don’t let malicious mail make off with your money
Download our new mail fraud placemat to give you, or a
loved one, helpful reminders of common warning signs of mail fraud.
La deuda estudiantil afecta considerablemente a las comunidades de color
La actual crisis de deuda estudiantil afecta considerablemente a las comunidades de color. Vea más información aquí.
The significant impact of student debt on communities of color
Today’s student debt crisis significantly impacts communities of color. Learn more.
What you need to know if you were harmed by Wells Fargo
If you were one of the thousands of Wells Fargo Bank
account holders who had an unauthorized account opened, here’s what you need to
know.
Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB
La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento...
Be your family’s financial action hero during an emergency
We have some ways for you to channel your inner financial action hero and be prepared, no matter what the disaster.
¿Tomó préstamos estudiantiles para asistir al ITT Tech? Pues, debe saber que tiene opciones.
Estudiantes de ITT Tech: Conozcan más acerca de sus opciones y qué hacer con sus préstamos estudiantiles cuando la escuela cierre.
Hundreds of thousands of accounts secretly created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB
The CFPB fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.
Did you take out student loans to attend ITT Tech? You have options.
ITT Students: Learn more about your options and what to do with your student loans when your school shuts down.
Four ways to support your community’s fight against elder financial exploitation
Financial exploitation robs millions of older people of their money and property annually. To prevent and respond to the growing crisis of elder financial...
CFPB announces 30 new Your Money, Your Goals partners to help low-income consumers
The Office of Financial Empowerment announces 30 new partners selected to participate in Your Money, Your Goals training and expand the reach of financial...