Reports

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.

Since the Bureau began accepting mortgage complaints in 2012, we've received over 12,500 mortgage complaints from servicemembers, veterans, and their...

In this issue of Supervisory Highlights, we report examination findings in the areas of automobile origination, automobile servicing, debt collection...

The 2016 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau's activities and strategy to improve the financial...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

This report provides an overview of Project Catalyst's work to promote consumer-friendly innovation and highlights the importance of ensuring consumer...

These two reports summarize the findings of a rigorous evaluation of financial coaching and discuss the implications for financial education practitioners.

This report highlights debt collection and servicing problems plaguing the federal programs designed to help defaulted student loan borrowers get on track...

This report summarizes the findings of the Bureau’s post-proposal consumer testing of pre-acquisition disclosure forms for prepaid accounts.

The CFPB released the results of a Project Catalyst research project finding that offering a small incentive to prepaid card users to put some of their...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

We've released a new report on our findings for how young people can acquire three building blocks of financial capability which include: executive...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

Hundreds of communities across the United States have created collaborative networks to protect their older residents. This report highlights what elder...

This report analyzes complaints submitted by consumers from October 1, 2015 through May 31, 2016 and highlights the issues that consumers face when seeking...

The CFPB's fifth annual Plain Writing Act Compliance Report is presented to fulfill the Bureau's statutory responsibilities...

This study describes results of a survey of debt collection firms and vendors to the debt collection industry that the Bureau conducted to better understand...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...

The CFPB issued this report to raise visibility about the financial education challenges that many immigrants face and to highlight promising approaches to...

The CFPB presents this Semi-Annual Report to the President, Congress, and the American people in fulfillment of its...

In this issue of Supervisory Highlights, we report examination findings in the areas of auto originations, debt collection, mortgage origination...

The CFPB's Strategic Sustainability Performance Plan (SSPP) provides information on the Bureau's efforts to improve the...

The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...