Warning: Lottery scam using a CFPB employee’s name
We are alerting people of a scam where an imposter claims to be a CFPB employee. We also have tips to help you avoid falling victim to imposter scams.
Blog
This holiday season, don’t let scammers take advantage of your generosity
The CFPB is releasing a new educational placemat on fake charity scams.
How to spot a scammer
Here’s what to do if someone calls you with the offer of a prize or sweepstakes that you have to pay for.
Sprint and Verizon will refund $120 million to consumers harmed by illegal billing practices
We're announcing settlements with Sprint and Verizon to return $120 million directly to consumers for illegal billing of unauthorized third-party charges...
The VA doesn’t send you mortgage ads
We're announcing an enforcement action against a lender that wrongfully used the logos of the Department of Veterans Affairs (VA) and the Federal Housing...
We’re suing a robo-call debt collector
Today we're announcing that we filed a lawsuit against a robo-call debt collection operation, including its ringleaders, their companies, and service...
Working together to protect student veterans
We're joining the Departments of Veterans Affairs (VA), Defense (DoD), and Education (ED) to better protect servicemembers, veterans, and their family...
Closing the book on Colfax
We announced an enforcement action against Colfax Capital Corporation and its subsidiary Culver Capital, LLC for engaging in unlawful lending practices that...
What sunshine for student financial products can show us
Some of these agreements were difficult to find, but here are a few examples of the different agreements financial institutions have with colleges and...
What’s the deal with health care credit cards? Four things you should know
Recently, many patients facing medical procedures have seen their health care providers suggest deferred interest rate credit cards as a payment option...
We asked about your student loans and you answered
In particular, we frequently hear that the process to allocate an extra payment to your loan with the highest interest rate – generally the best way to...
Meet Greg from Michigan
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
How to stop mystery credit card fees
When you're activating a new credit card, watch for "the pitch." When you call to activate a new credit card, you may be routed to representatives who try...
Notice about possible debt consolidation scam
Earlier this month we told you about sweepstakes scams. We now have learned of another scam that we are looking into. Consumers are now reporting that...
Protecting Older Americans from financial abuse
We took an important step today towards looking out for older American consumers. Director Richard Cordray announced a public inquiry to learn more about...
Protecting military members from predatory lending
As a lifetime military family member, I've seen first-hand the devastating impact financial scams and predatory lending can have on our military families. I...