Help us spur new opportunities for homeowners in the mortgage market
The CFPB is requesting information on ways to improve mortgage refinances and support assistance for homeowners who experience financial disruptions.
Blog
The CFPB is mobile-first
At the CFPB, we are proud of the work that we have done to make our systems mobile-friendly and are committed to doing more. Read more about our mobile-first strategy.
Market monitoring insights: examining the potential credit impact of high vehicle costs for consumers
Examination of the potential relationship of rising car prices and car loan amounts, and the potential impact on consumers.
Checks sent to consumers harassed by Yorba Capital Management
People who were falsely threatened with legal action by the debt collector will receive compensation from the CFPB’s Civil Penalty Fund.
Furnishers have an obligation to investigate consumer disputes
The CFPB recently filed an amicus brief to ensure furnishers follow their obligation to investigate disputes that consumers submit to credit reporting companies.
If you used U.S. Equity Advantage’s auto loan Payment Accelerator Program, a check may be on the way
See if you’re eligible for payment from the CFPB’s order against U.S. Equity Advantage.
Si usó el programa “U.S. Equity Advantage’s auto loan Payment Accelerator”, podría recibir un cheque de nosotros en la CFPB
Sepa si es elegible para recibir pago gracias a nuestra orden en contra de U.S. Equity Advantage.
Beware of scammers pretending to be from the CFPB
Scammers are using names and imagery from the CFPB to defraud people. The CFPB will NEVER call you to confirm that you have won money and must pay fees or taxes on it.
Este alerta con estafadores haciéndose pasar por nosotros
Hay estafadores usando nombres e imágenes del CFPB para engañar gente. NUNCA le llamaremos para decirle que ganó dinero y debe pagar tarifas e impuestos por ello.
Exploring the connection between financial assistance for medical care and medical collections
CFPB explores the connection between eligibility for nonprofit hospitals’ financial assistance programs and the prevalence of medical collections.
Why we’re modernizing how we collect credit card data
Modernizing how CFPB collects and shares certain credit card data to make it easier for people to shop for the best option, and to increase competition.
Examining the factors driving high credit card interest rates
A new analysis finds that credit card interest rates continue to rise even though risks to the industry continue to drop and profitability increases.
New risks emerge as line between payments and commerce blurs
Innovations across the payments ecosystem are transforming how people access financial products and services. This raises concerns that peoples’ financial data may be aggregated and monetized without their knowledge or permission.
CFPB recognizes national whistleblower day
Whistleblowers can help the CFPB protect consumers and support the rule of law. The law protects whistleblowers at financial institutions from retaliation.
Office of Research blog: Housing inflation is hitting low-income renters
Housing costs rose rapidly last year but some people experience this inflation more than others. New research shows that low-income renters’ credit card debt increased sharply last year.
Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Student loan servicers with military borrowers should act quickly to identify and notify military borrowers about the PSLF Limited Waiver before October 31, 2022.
Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Banks and credit unions should ensure you’re getting timely responses to your banking questions. To help ensure they’re meeting your needs, the CFPB is asking for you to share your experiences, good or bad.
Banks’ overdraft/NSF fee revenues evolve along with their policies
This blog post examines recent changes in overdraft and NSF fee revenues reported in call reports to understand how announced changes in overdraft policies affected these revenues.
Using special purpose credit programs to serve unmet credit needs
Far too many households and businesses continue to lack fair and equitable access to credit. Through SPCPs, lenders can better serve historically disadvantaged individuals and communities.
Protecting servicemembers from costly auto loans and wrongful repossessions
Servicemembers face unique challenges in the financial marketplace. The CFPB is working to protect servicemembers and military families from costly auto loans and wrongful repossessions.
Promoting Competition in Our Financial Markets
Congress has charged the CFPB with ensuring that markets for consumer financial products are competitive. Over the last year, the CFPB has taken a number of steps to promote competition in our markets.
Technologists wanted
The CFPB is hiring product managers, designers, engineers, data scientists, and more to help detect and prevent unfair, deceptive, and abusive practices in financial markets.
Accepting applications for CFPB advisory committees
Beginning on July 5, the CFPB is accepting applications to serve on our four advisory committees, which provide insight and advice as we carry out our work.
New report explores the impact of credit card line decreases on consumers
Credit cards play a critical role for consumers. Lenders can cut card lines, and have done so especially during economic downturns. New CFPB research shows the impact line cuts have on consumers.
Identifying and addressing the financial needs of immigrants
The CFPB is working to identify and address the financial needs of immigrant consumers.