Blog | Consumer Financial Protection Bureau

Info for consumers

Published JUN 20, 2023

Protegiendo a propietarios de tasaciones discriminatorias de viviendas

Hemos introducido una Declaración de Interés junto al Departamento de Justicia para proteger a compradores y propietarios de viviendas de tasaciones discriminatorias.

By Seth Frotman, Zixta Q. Martinez, and Jon Seward

Info for consumers

Published JUN 07, 2023

La CFPB ha entrado al chat

En la CFPB estamos monitoreando el uso de tecnologías de chatbot por las instituciones financieras para garantizar que los consumidores reciban asistencia oportuna y confiable de sus proveedores.

By Eric Halperin and Lorelei Salas

Info for consumers

Published MAY 08, 2023

Have medical debt? Anything already paid or under $500 should no longer be on your credit report

The nationwide credit reporting companies have removed medical collections already paid, under $500 or less than a year old from consumer credit reports. Have medical debt? Here’s what you should know.

Info for consumers

Published MAY 08, 2023

¿Tiene deudas médicas? Ninguna que haya pagado o que sea menos de $500, debería aparecer en su informe de crédito

Las compañías nacionales de informes de crédito removieron cobranzas médicas ya pagadas, menores de $500 y con menos de un año de antigüedad de los informes de crédito de los consumidores. ¿Tiene deuda médica? Le mostramos qué debe saber.

Info for consumers

Published APR 28, 2023

Adjustable-rate loans are changing, because a widely-used interest rate index expires in June

Companies that provide adjustable-rate mortgages, student loans, home equity lines of credit, reverse mortgages, and credit cards are ending their use of a popular interest rate index, which expires June 30, 2023.

Info for consumers

Published APR 27, 2023

Credit reporting companies should do more to ensure that servicemembers receive the free credit monitoring services they are legally entitled to

Active duty and National guard members are entitled to free electronic credit monitoring.

Info for consumers

Published APR 26, 2023

Zombie second mortgages: When collectors come for long forgotten home loans

Help is available for homeowners who took out second mortgages years ago, and believed their loans were either forgiven or modified into a single loan, and now are being targeted by debt collectors threatening foreclosure.

Info for consumers

Published APR 26, 2023

Segundas hipotecas zombis: Qué hacer cuando los cobradores lleguen a cobrar préstamos hipotecarios olvidados

Hay ayuda disponible para propietarios que hayan tomado una segunda hipoteca y ahora son blanco de cobradores que amenazan con ejecuciones hipotecarias.

Info for consumers

Published FEB 27, 2023

Seeking public input: new proposal for alternative mortgage disclosures for construction loans

The public can submit comments through March 29, 2023 on an application to create an alternative mortgage disclosure to improve understanding and facilitation of construction loans.

Info for consumers

Published FEB 27, 2023

Buscamos comentarios del público sobre nueva propuesta de divulgaciones hipotecarias alternativas, para préstamos para la construcción

Hasta el 29 de marzo del 2023 pueden enviarse comentarios para crear una declaración hipotecaria alternativa que facilite préstamos a la construcción.

Info for consumers Policy and compliance

Published FEB 15, 2023

WARNO: They call themselves “coaches” or “consultants” and advertise their ability to assist you with your VA benefits claim but may not be accredited to practice before the VA

Seeking help from a VA-accredited attorney, claims agent, or VSO representative can ensure you receive assistance throughout the claims process with VA and avoid excessive fees.

By Joshua Friedman and Krystle Good

Info for consumers

Published JAN 17, 2023

What’s ahead for Wells Fargo and its customers

See the basics of CFPB’s enforcement action against Wells Fargo, the customers who were affected, and the practices that violated federal law.

Info for consumers

Published JAN 15, 2023

웰스파고와 고객들에 대한 향후 조치

웰스파고에 대한 CFPB의 제재 조치와 관련된 기본 사항, 영향을 받은 고객 및 연방법을 위반한 관행에 대해 알아볼 수 있습니다.

Info for consumers

Published JAN 15, 2023

Ano ang naghihintay para sa Wells Fargo at sa mga customer nito?

Tingnan ang pangunahing impormasyon tungkol sa aksyon ng pagpapatupad ng CFPB laban sa Wells Fargo, mga customer na apektado, at mga gawaing lumabag sa pederal na batas.

Info for consumers

Published JAN 15, 2023

Wells Fargo 及其客戶將面臨著什麼？

請查看 CFPB 對 Wells Fargo 採取的執法行動、受影響的客戶，以及違反聯邦法律做法的基本資訊。

Info for consumers

Published JAN 15, 2023

ما هو المستقبل لمصرف Wells Fargo وعملائه

اطلع على أساسيات إجراءات الإنفاذ التي اتخذها CFPB ضد Wells Fargo والعملاء الذين تضرروا والممارسات التي خالفت القانون الفيدرالي.

Info for consumers

Published JAN 15, 2023

Qué les espera a Wells Fargo y sus clientes

Conozca las bases de nuestra acción contra Wells Fargo, cuáles clientes fueron afectados, y cuáles prácticas violaron la ley federal.

Info for consumers

Published JAN 15, 2023

Что следует ожидать банку Wells Fargo и его клиентам

Ознакомьтесь с основами правоприменительных действий CFPB против Wells Fargo, клиентами, которые пострадали, а также практиками банка, которые нарушили федеральное законодательство.

Info for consumers

Published JAN 15, 2023

Điều gì sẽ xảy ra sắp tới với Wells Fargo và khách hàng của họ

Xem thông tin cơ bản về hành động thực thi của CFPB đối với Wells Fargo, những khách hàng bị ảnh hưởng và các thông lệ vi phạm luật liên bang.

Info for consumers

Published JAN 15, 2023

Kisa k ap tann Wells Fargo ak kliyan li yo

Gade mezi de baz FPB pran yo kont Wells Fargo pou fè respekte lalwa, kliyan ki te viktim yo, ak pratik ki te vyole lwa federal la.

Info for consumers

Published DEC 15, 2022

Los consumidores afectados por los servicios financieros penitenciarios de JPay recibirán compensación

El fondo de JPay de $4 millones para reparaciones está siendo distribuido entre los consumidores afectados desde el 14 de diciembre del 2022.

Info for consumers

Published DEC 15, 2022

Consumers harmed by prison financial services company JPay to receive compensation

The JPay $4 million redress fund will be distributed to consumers beginning December 14, 2022.

Data, research, and reports Info for consumers

Published DEC 12, 2022

Consumidores perjudicados por servicios de alivio de deuda fraudulentos, recibirán compensación

Consumidores recibirán cheques por nuestra acción contra cinco compañías asociadas a Monster Loan y Tech Loans, por violar leyes de protección al consumidor.

Data, research, and reports Info for consumers

Published DEC 12, 2022

Consumers harmed by fraudulent student loan debt-relief services will receive payments

Consumers will receive checks from the CFPB’s enforcement action against five student loan debt-relief companies associated with Monster Loans and Lend Tech Loans for violating consumer protection laws.

Info for consumers

Published DEC 09, 2022

You can help caregivers spot illegal nursing home debt collection tactics

Here are some steps you can take to protect caregivers from nursing homes and debt collectors who may be billing and suing caregivers for residents’ cost of care based on illegal admission contracts.

By Deborah Royster and Edwin Walker