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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report 2025 Private Education Loan Ombudsman Report
Category: Report 2024 Consumer Response Annual Report
Category: Press release CFPB Report Finds Mortgage Companies Create Obstacles for Homeowners After Death or Divorce
Category: Report Annual Report of the CFPB Student Loan Ombudsman
Category: Press release CFPB Report Details Student Borrower Harms from Servicing Failures and Program Disruptions
Category: Report Office of Servicemember Affairs 2023 Annual Report
Category: Press release CFPB Report Highlights Consumer Protection Issues in Medical and Rental Debt Collection
Category: Consumer advisories Consumer Advisory: Video games are targeting your children to get into your wallet
Category: Press release CFPB Takes Action to Stop Contract-for-Deed Investors from Setting Borrowers Up to Fail
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at the CFPB’s Field Hearing in St. Paul, Minnesota
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Buy Now, Pay Later Press Call
Category: Press release CFPB Takes Action to Ensure Consumers Can Dispute Charges and Obtain Refunds on Buy Now, Pay Later Loans
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra Regarding the Supreme Court’s Decision in CFPB v. CFSA
Category: Press release CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs
Category: Report Issue Spotlight: Health Savings Accounts
Category: Report Banking in video games and virtual worlds
Category: Report Consumer Response Annual Report
Category: Press release CFPB Orders Federal Supervision for Installment Lender Following Contested Designation
Category: Press release CFPB Report Highlighting Consumer Protection Issues in Medical Debt Collection
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2023
Category: Press release CFPB Proposes New Federal Oversight of Big Tech Companies and Other Providers of Digital Wallets and Payment Apps
Category: Press release CFPB and Justice Department Issue Joint Statement Cautioning that Financial Institutions May Not Use Immigration Status to Illegally Discriminate Against Credit Applicants
Category: Speech Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Press release CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Report 2022 Consumer Response annual report
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report 2021 Consumer Response annual report
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Report Annual Report of the CFPB Private Education Loan Ombudsman 2020
Category: Speech Oral Testimony of Director Kraninger Before the House Financial Services Committee
Category: Speech Oral Testimony of Director Kraninger Before the Senate Banking Committee
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Press release CFPB Releases Updated COVID-19 Consumer Complaint Data
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Speech Remarks by Director Kraninger During Consumer Data Industry Association Webinar
Category: Press release Consumer Financial Protection Bureau Issues Consumer Complaint Bulletin
Category: Report Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Speech Director Kraninger Remarks During National Association of Realtors 2020 Legislative Meetings
Category: Speech Director Kraninger Remarks During Financial Literacy and Education Commission Public Meeting
Category: Press release Consumer Financial Protection Bureau Adds Enhancements to Consumer Complaint Database
Category: Report Office of Servicemember Affairs Annual Report for Fiscal Year 2019
Category: Report 2019 Consumer Response annual report
Category: Press release Consumer Financial Protection Bureau to Enhance Consumer Complaint Database
Category: Speech Director Kraninger’s Speech at the National Consumer Empowerment Conference
Category: Speech Speech at the Bipartisan Policy Center By Kathleen L. Kraninger Director, Consumer Financial Protection Bureau
Category: Report 2018 Consumer Response annual report
Category: Report Complaint snapshot: Servicemembers, Veterans, and Military Families 50 State Report
Category: Report Complaint snapshot: Mortgage
Category: Report Office of Servicemember Affairs – Annual Report
Category: Report Complaint snapshot: 50 state report
Category: Report Complaint snapshot: Debt collection
Category: Press release CFPB Issues Request for Information on Consumer Complaints and Inquiries
Category: Report 2017 Consumer Response annual report
Category: Press release CFPB Issues Request For Information On Consumer Complaint Reporting
Category: Report Monthly Complaint Report, Vol. 26
Category: Report Annual report of the CFPB Student Loan Ombudsman 2017
Category: Press release CFPB Report Finds Consumer Complaints Spurred Actions That Brought More Than $750 Million in Relief for Student Loan Borrowers
Category: Report A nationwide look at how student debt impacts older adults
Category: Press release CFPB Takes Action Against Aequitas Capital Management for Aiding Corinthian Colleges' Predatory Lending Scheme
Category: Report Monthly Complaint Report, Vol. 25
Category: Report Monthly Complaint Report, Vol. 24
Category: Press release CFPB Releases State-Level Snapshot of Consumer Complaints
Category: Press release CFPB Monthly Snapshot Spotlights Complaints from Older Consumers
Category: Speech Prepared Remarks of CFPB Director Richard Cordray at the People and Places Conference
Category: Report Monthly Complaint Report, Vol. 23
Category: Report The Office of Servicemember Affairs: Charting our course through the military lifecycle
Category: Report Monthly Complaint Report, Vol. 22

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