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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Office of Research Publication Data Point: 2021 Mortgage Market Activity and Trends
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Report Credit Card Line Decreases
Category: Blog New report explores the impact of credit card line decreases on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Prepared Remarks at the FDIC Meeting of the Advisory Committee on Economic Inclusion
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Press release CFPB Helps Survivors Mitigate the Financial Consequences of Human Trafficking
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Press release CFPB Launches Inquiry into Practices that Leave Workers Indebted to Employers
Category: Report Data Spotlight: Financial well-being in America, from 2017 to 2020
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog The student loan pause was extended—three things to keep in mind
Category: Press release CFPB Seeks to Halt Negative Credit Reporting for Survivors of Human Trafficking
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Blog CFPB Extends Opportunity for Public to Provide Input on Junk Fees
Category: Office of Research Publication Emergency Savings and Financial Security: Insights from the Making Ends Meet Survey and Consumer Credit Panel
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog Shining a Spotlight on Workers’ Financial Experiences
Category: Report 2021 Financial Literacy Annual Report
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Office of Research Publication Consumer finances during the pandemic: Insights from the Making Ends Meet Survey
Category: Blog Making Ends Meet series: Consumer finances during the pandemic
Category: Blog How Should Regulators Review Bank Mergers?
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Director's statement Statement by CFPB Director Rohit Chopra on HUD Guidance on Special Purpose Credit Programs
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Finds Credit Report Disputes Far More Common in Majority Black and Hispanic Neighborhoods
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Blog The CFPB is looking out for families, workers, and communities
Category: Blog Volunteering to help people make the most of the tax refund. An opportunity to give back
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Office of Research Publication Financial conditions for renters before and during the COVID-19 pandemic
Category: Press release CFPB Report: Renters at Risk as COVID-19 Safety Net Ends
Category: Report 2021 College credit card agreements
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Speech Prepared Remarks of Acting Director Dave Uejio at the NFHA’s Virtual Forum on Special Purpose Credit Programs
Category: Blog Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans
Category: Press release Mortgage refinance loans drove an increase in closed-end originations in 2020, new CFPB report finds
Category: Office of Research Publication 2020 Mortgage Market Activity and Trends
Category: Blog Credit card limits are rising for most groups after stagnating during the pandemic
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: Observations from Data Reported by Sixteen Servicers
Category: Press release CFPB Report: Mortgage Servicers’ Pandemic Response Varies Significantly
Category: Blog Credit card use is still declining compared to pre-pandemic levels
Category: Press release CFPB and FHFA Release Updated Data from the National Survey of Mortgage Originations for Public Use
Category: Press release CFPB Finds Credit Applications Have Mostly Recovered to Pre-Pandemic Levels
Category: Office of Research Publication The Recovery of Credit Applications to Pre-Pandemic Levels
Category: Blog Trends in Reported Assistance on Consumers’ Credit Records
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Office of Research Publication Commercial Credit on Consumer Credit Reports
Category: Blog The trends of commercial credit reporting on consumer credit
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2020
Category: Blog Delinquencies on credit accounts continue to be low despite the pandemic
Category: Blog HMDA Threshold Report Blog
Category: Office of Research Publication A Brief Note on General Lending Patterns of Small to Medium Size Closed-end HMDA Reporters
Category: Office of Research Publication Manufactured Housing Finance: New Insights from the Home Mortgage Disclosure Act
Category: Office of Research Publication Consumer use of payday, auto title, and pawn loans: Insights from the Making Ends Meet Survey
Category: Blog Consumer use of payday, auto title, and pawn loans
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Report Measuring the financial well-being of Hispanics: 2018 Financial Well-being Score Benchmarks
Category: Office of Research Publication Changes in consumer financial status during the early months of the pandemic