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Category: Info for consumers |
Published

Transcript Withholding Holds Back Workers and Wages

Millions of students seek postsecondary degrees in the hope that advancing their education will lead to better job opportunities, higher earnings, and greater economic security for themselves and their families. But many institutions of higher education are precluding students from making professional and educational gains by withholding their official transcripts to collect education-related debts.

Category: Director's notebook |
Published

Protecting families and honest businesses from debt collection abuses

Financial companies that collect and process loan payments play a critical role in consumer finance markets. The Consumer Financial Protection Bureau (CFPB) is the primary federal regulator of the consumer debt collection industry, and today, we submitted our annual report to Congress on the Fair Debt Collection Practices Act (FDCPA).

Category: Info for consumers |
Published

Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees

A number of large banks are eliminating non-sufficient fund (NSF) fees on checking accounts, cutting total NSF fee volume by about 50%, or $1 billion, annually. Other banks continue to charge these fees. The Bureau is closely scrutinizing whether and when charging these fees may be unlawful.

Category: Info for consumers | Category: Policy and compliance |
Published

Busting myths about bankruptcy and private student loans

It is a myth that student loans are not dischargeable in bankruptcy. Some private student loans require a showing of “undue hardship” and an adversary proceeding within the bankruptcy in order for the loans to be discharged, while other types of student loans are treated the same as other unsecured consumer debt.

Category: Info for consumers |
Published

Знайте и защищайте свои права, касающиеся медицинских счетов и взыскания задолженности

Узнайте, как защитить кредитную историю и избежать ошибочных действий, когда вам выставили счет за медицинское обслуживание.

Category: Info for consumers |
Published

Climate risk should be considered in housing decisions

Flooding, fire, drought, and other climate risks have always been a danger to property and safety. However, with the changing climate, these risks are increasing, impacting the probability of damage, cost of utilities, price of insurance, and potential resale value of homes.

Category: Policy and compliance |
Published

Overdraft fees can price people out of banking

People dealing with frequent overdraft fees may face a difficult and expensive uphill climb. These fees are often assessed for reasons people do not expect or understand, take a heavy toll on families living paycheck to paycheck, and in some cases ultimately drive people out of banking altogether.

Category: Policy and compliance |
Published

Cracking down on discrimination in the financial sector

Vigorous enforcement of the laws protecting against discrimination is essential for us to achieve broader equity and opportunity. The CFPB will prioritize enforcement of the Equal Credit Opportunity Act and its other authorities to ensure no one is discriminated against in connection with a consumer financial product or service.

Category: At the CFPB | Category: Info for consumers |
Published

Designing for the people we serve

We believe our work should be rooted in research and experience from the people we serve. For many, our website’s homepage is the front door to the CFPB. We are excited to unveil our homepage redesign which considered feedback from dozens of people like you.