En nuestra agencia, nos esforzamos por escuchar a quienes servimos
Investigamos a los usuarios y usamos lo que aprendemos para organizar nuestro trabajo, escuchar a quienes servimos, es el centro de nuestra forma de actuar.
Blog
Office of Research blog: Credit score transitions during the COVID-19 pandemic
Credit score tiers shifted upward during the pandemic, with more consumers transitioning from subprime to prime credit scores.
For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure
Mortgage servicers can talk to homeowners at risk for foreclosure- but who have home equity about considering a traditional sale as one option to avoid foreclosure.
CFPB releases updates to mortgage servicing exam procedures
Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work.
What’s ahead for Wells Fargo and its customers
See the basics of CFPB’s enforcement action against Wells Fargo, the customers who were affected, and the practices that violated federal law.
웰스파고와 고객들에 대한 향후 조치
웰스파고에 대한 CFPB의 제재 조치와 관련된 기본 사항, 영향을 받은 고객 및 연방법을 위반한 관행에 대해 알아볼 수 있습니다.
Ano ang naghihintay para sa Wells Fargo at sa mga customer nito?
Tingnan ang pangunahing impormasyon tungkol sa aksyon ng pagpapatupad ng CFPB laban sa Wells Fargo, mga customer na apektado, at mga gawaing lumabag sa pederal na batas.
Wells Fargo 及其客戶將面臨著什麼？
請查看 CFPB 對 Wells Fargo 採取的執法行動、受影響的客戶，以及違反聯邦法律做法的基本資訊。
ما هو المستقبل لمصرف Wells Fargo وعملائه
اطلع على أساسيات إجراءات الإنفاذ التي اتخذها CFPB ضد Wells Fargo والعملاء الذين تضرروا والممارسات التي خالفت القانون الفيدرالي.
Qué les espera a Wells Fargo y sus clientes
Conozca las bases de nuestra acción contra Wells Fargo, cuáles clientes fueron afectados, y cuáles prácticas violaron la ley federal.
Что следует ожидать банку Wells Fargo и его клиентам
Ознакомьтесь с основами правоприменительных действий CFPB против Wells Fargo, клиентами, которые пострадали, а также практиками банка, которые нарушили федеральное законодательство.
Điều gì sẽ xảy ra sắp tới với Wells Fargo và khách hàng của họ
Xem thông tin cơ bản về hành động thực thi của CFPB đối với Wells Fargo, những khách hàng bị ảnh hưởng và các thông lệ vi phạm luật liên bang.
Kisa k ap tann Wells Fargo ak kliyan li yo
Gade mezi de baz FPB pran yo kont Wells Fargo pou fè respekte lalwa, kliyan ki te viktim yo, ak pratik ki te vyole lwa federal la.
Protecting people’s access to their money
This week, the CFPB filed a friend-of-the-court brief to ensure people have access to legal protections for their government benefit prepaid cards.
What new supervised institutions need to know about working with the CFPB
The CFPB’s supervisory activities may help entities identify issues before they become systemic or cause significant harm. Here’s what newly supervised institutions can expect from a supervisory relationship with the CFPB.
Office of Research Blog: Even as rents increase, fewer people are buying
New research from the CFPB Office of Research: With high inflation, many renters are struggling, yet relatively few found assistance. In addition, the transition to homeownership has slowed markedly in the past year.
Opciones de financiamiento de hipotecas en un ambiente con tasas de interés más altas
Con las tasas de interés más altas de los últimos 20 años, los propietarios recibirán ofertas o buscarán alternativas para reducir sus pagos mensuales.
Mortgage financing options in a higher interest rate environment
With mortgage interest rates the highest they have been in 20 years, homebuyers are more likely to be offered, or seek out, alternatives to fixed-rate mortgages to help lower their monthly mortgage payments.
Los consumidores afectados por los servicios financieros penitenciarios de JPay recibirán compensación
El fondo de JPay de $4 millones para reparaciones está siendo distribuido entre los consumidores afectados desde el 14 de diciembre del 2022.
Consumers harmed by prison financial services company JPay to receive compensation
The JPay $4 million redress fund will be distributed to consumers beginning December 14, 2022.
$95 millones a perjudicados por Premier Student Loan Center
Distribuiremos más de $95 millones a más de 87,000 consumidores perjudicados por la empresa Consumer Advocacy Center Inc., conocida como Premier Student Loan Center.
CFPB to issue $95 million in redress to consumers harmed by Premier Student Loan Center
The CFPB will distribute over $95 million in redress to over 87,000 consumers harmed by a student loan debt relief enterprise operated by Consumer Advocacy...
Consumidores perjudicados por servicios de alivio de deuda fraudulentos, recibirán compensación
Consumidores recibirán cheques por nuestra acción contra cinco compañías asociadas a Monster Loan y Tech Loans, por violar leyes de protección al consumidor.
Consumers harmed by fraudulent student loan debt-relief services will receive payments
Consumers will receive checks from the CFPB’s enforcement action against five student loan debt-relief companies associated with Monster Loans and Lend Tech Loans for violating consumer protection laws.
You can help caregivers spot illegal nursing home debt collection tactics
Here are some steps you can take to protect caregivers from nursing homes and debt collectors who may be billing and suing caregivers for residents’ cost of care based on illegal admission contracts.