Top five consumer financial complaints reported across the U.S.
Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.
Blog
How to understand special promotional financing offers on credit cards
Understand the key differences between two types of credit card financing promotions, and how to tell them apart.
Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Mastercard and UniRush to Pay $10 Million to Consumers Harmed by RushCard Technology Breakdown
Today, we took action against Mastercard and UniRush after preventable technological breakdowns in October 2015 left tens of thousands of RushCard users unable to access their money and without customer support.
Easy-to-remember guidelines help people reduce credit card debt
If you’re trying to cut down your credit card debt, research shows it can help to keep a short guideline in mind.
Who are the Credit Invisible?
In 2015, the Consumer Financial Protection Bureau published a report finding that 26 million Americans are “credit invisible.” We’ve broken down the report to capture its most compelling findings, alongside action items to help those who are new to credit or those looking to rebuild.
We’re exploring the use of a list of companies that offer free credit scores
We’re exploring the use of a list of companies that offer free credit
scores to their existing customers. Give us your input by commenting on the
Federal Register notice.
Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB
La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento o consentimiento de los consumidores.
Hundreds of thousands of accounts secretly created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB
The Consumer Financial Protection Bureau fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.
6 tips for using your credit card this season
If you have a card, you might have been using it a lot lately to purchase gifts, meals, and travel expenses. Credit cards can help you build and maintain good credit, as long as you use your cards responsibly and pay your bills on time each month.