Blog | Consumer Financial Protection Bureau

Info for consumers

Published OCT 01, 2014

Encontrando la ayuda que necesitas, en el idioma que entiendes – La historia de Higinio

Imagina que alguien te dice que tú debes dinero por una deuda que ya pagaste. ¿Te molesta y te frustra, verdad? Además, te cuesta más dinero y más tiempo.

By Ashley Gordon

Info for consumers

Published OCT 01, 2014

Getting the help you need, in the language you understand – Higinio’s story

Imagine being told that you owe money for a debt you've already paid. It's not only annoying, but frustrating, right? Not to mention expensive and...

By Ashley Gordon

At the CFPB

Published SEP 26, 2014

Hosting a financial coach in your community

The Armed Forces Services Corporation is looking for 20 organizations, in geographically diverse locations across the country that serve economically...

By Sarah Bainton Kahn

Data, research, and reports

Published SEP 25, 2014

New Project Catalyst research pilot to study early intervention credit counseling

We're announcing a research pilot aimed at assessing the potential impact of early intervention credit counseling. We know that defaulting on credit card...

By Dan Quan

Info for consumers

Published SEP 23, 2014

We can help you fight improper actions by debt collectors: Venida’s story

We’re glad Venida got the help she needed, and we want to make sure that you know that we’re here for you too.

By Ashley Gordon

Data, research, and reports

Published SEP 22, 2014

Updated mortgage data available

Last year, we released a web-based tool that provides the public with easier access to mortgage data for 2007 through 2012. Today, we're updating the...

By Jessica Russell

At the CFPB

Published SEP 19, 2014

Save the date: Join us for a Credit Union Advisory Council meeting in Washington, D.C.

RSVP to join us for a Credit Union Advisory Council meeting in Washington, D.C., where we’ll discuss overdrafts and consumer complaints.

By Delicia Hand

At the CFPB

Published SEP 18, 2014

Live from Indianapolis!

Today, we held a field hearing on auto finance in Indianapolis, Indiana. The event featured remarks from Director Richard Cordray, as well as testimony from...

Info for consumers

Published SEP 16, 2014

El administrador de negociación del National City Bank pronto se pondrá en contacto con los prestatarios elegibles

El año pasado, presentamos, junto con el Departamento de Justicia, una queja contra el National City Bank (National City) por discriminación en los precios...

By Patrice Alexander Ficklin

Info for consumers

Published SEP 16, 2014

National City Bank settlement administrator will contact eligible borrowers soon

Last year, together with the Department of Justice, we filed a complaint against National City Bank (National City) for discriminating in mortgage loan...

By Patrice Alexander Ficklin

Info for consumers

Published SEP 16, 2014

Special notice for Corinthian students

We announced a lawsuit against for-profit college chain Corinthian Colleges, Inc. We allege that the company lured in tens of thousands of students to take...

By Angela Peoples

Info for consumers

Published SEP 16, 2014

Protecting servicemembers from predatory auto loans: Harry and Ari’s story

We were glad to be there for Harry and Ari – they shared their story with us and got the help they needed.

By Ashley Gordon

At the CFPB

Published SEP 15, 2014

Save the date: Join us for a forum on access to checking accounts

We'll host a discussion on how checking account screening policies and practices impact consumers. The event will inform the dialogue around how the...

By Sarah Bainton Kahn

Info for consumers

Published SEP 09, 2014

Reminder for steps you can take if you think your credit or debit card data was hacked

Home Depot has confirmed that there has been a breach of its payment data systems. According to the company, the breach could potentially impact any...

By Gail Hillebrand

Info for consumers

Published SEP 09, 2014

Disputing debt you never owed: William’s story

We’re glad William got the help he needed, and we want to make sure that you know that we’re here for you too.

By Ashley Gordon

Info for consumers

Published SEP 03, 2014

Student loan debt doesn’t have to be scary: Leah’s story

We understand that fear – it's why we built our Paying for College tool. It helps students and recent graduates inform themselves about the true cost of...

By Ashley Gordon

Info for consumers

Published SEP 03, 2014

You could still end up paying interest on a zero percent interest credit card offer

What could be better than zero percent interest for one year? Nothing, nada, free...right? Not exactly. Credit card companies market these promotions as a way...

By Dan Rutherford

At the CFPB

Published SEP 03, 2014

Save the date: Join us for a Consumer Advisory Board meeting in Washington, DC

During this meeting, we'll discuss trends and themes related to technology and access to financial services. We'll also introduce new Consumer Advisory...

By Delicia Hand

At the CFPB

Published AUG 28, 2014

Updated: Save the date, Indianapolis!

Join us for a field hearing in Indianapolis, Indiana on auto finance. The hearing will take place on Thursday, September 18 at 11 a.m. EDT and will feature...

By Zixta Q Martinez

At the CFPB Policy and compliance

Published AUG 26, 2014

Working together to protect student veterans

We're joining the Departments of Veterans Affairs (VA), Defense (DoD), and Education (ED) to better protect servicemembers, veterans, and their family...

By Holly Petraeus

Info for consumers

Published AUG 18, 2014

A new school year, a new resource for parents and kids

Parents are the strongest influence on how kids learn and think about money, and the back-to-school shopping season is a great time for some major money...

By Laura Schlachtmeyer

Info for consumers

Published AUG 18, 2014

Plan and protect your finances with a my Social Security account

Whether you're one of the millions of workers who pay Social Security taxes or the 50 million retired Americans and dependents who receive benefits, it's...

By Nora Dowd Eisenhower

Data, research, and reports Info for consumers

Published AUG 06, 2014

Alerting colleges about secret banking contracts

We called on financial institutions to publicly disclose agreements with institutions of higher education to market financial products to students and...

By Rohit Chopra

Info for consumers

Published JUL 30, 2014

Your Money, Your Goals: Financial empowerment tools for social services

Many people feel overwhelmed by their financial situations, and they may not know where to go for help. For many low-income Americans, frontline staff of...

By Daniel Dodd-Ramirez

Policy and compliance

Published JUL 29, 2014

We’ve extended the comment period for our complaint narrative policy

Last week, we proposed a policy to give consumers the option to share the stories behind their complaints in our public Consumer Complaint Database. Based...

By Scott Pluta