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Category: Info for consumers |
Published

Who will you be caring for?

When servicemembers think of caregiving, odds are they think of the courageous families who care for our wounded warriors. But, some servicemembers themselves may one day face the challenge of another type of caregiving: helping a family member who is aging, sick, or has a disability and needs full-time care. Today, 1 in 8 Americans […]

Category: Info for consumers |
Published

Unleash the power of age

This May is the 50th anniversary of Older Americans month. This year’s theme – Unleash the Power of Age – is an inspirational reminder of the achievements, expertise, and wisdom that age brings. Use this month – and the months ahead, to celebrate your – or your older family members’, friends’, and colleagues’ – talents and gifts.

Category: Info for consumers |
Published

My next chapter: focusing on the work we do with others

In the brief time since I started here at the CFPB, we have accomplished an amazing amount for older Americans. The time has flown by at jet speed. Among other things, we’ve: Increased the focus on issues affecting seniors, including in particular elder financial exploitation and diminished capacity for financial decision-making. Helped the Bureau produce […]

Category: Info for consumers |
Published

Recognizing elder financial abuse

This post is part of a series for National Consumer Protection Week National Consumer Protection Week is an opportunity to talk about a particularly troubling and challenging consumer protection issue – elder financial abuse and exploitation. Understanding what elder financial exploitation can look like and why it can be hard to spot can help you […]

Category: Info for consumers |
Published

Overcoming the challenges of recognizing elder financial abuse

This post is part of a series for National Consumer Protection Week National Consumer Protection Week provides an opportunity to talk about a particularly troubling and challenging consumer protection issue – elder financial abuse and exploitation. Understanding what elder financial exploitation can look like and why it can be hard to spot can help you […]

Category: Info for consumers |
Published

Buyer beware – Potentially deceptive mortgage ads are targeting veterans and older Americans

Today, along with the Federal Trade Commission (FTC), our Office of Enforcement sent letters to a number of lenders concerning potential violations of the Mortgage Acts and Practices – Advertising (MAP) Rule, a new rule that took effect in August 2011. The MAP Rule addresses claims and statements in mortgage advertising that may be misleading […]

Category: At the CFPB |
Published

Setting our targets on elder financial abuse

Yesterday, I testified in front of Congress about the work we’re doing for older Americans and wanted to share directly with you what we’re up to, as well. This work is incredibly important to me – and our Office for Older Americans as a team is thrilled to be getting to work on what has […]

Category: Info for consumers |
Published

Protecting Older Americans from financial abuse

We took an important step today towards looking out for older American consumers. Director Richard Cordray announced a public inquiry to learn more about the many ways in which older Americans are financially exploited and about the best practices for elder financial management.

We want to hear from you – especially those of you working directly with seniors – about these issues. How can seniors best determine the legitimacy of the credentials of financial planners and advisors? What information do you have on what financial education, counseling, or management programs are tailored to the unique needs of older Americans, their families, and their caregivers? Tell us what you think.

Published

Protecting older Americans in Tampa Bay

Last week, I was back in Florida. Stetson University’s College of Law invited me to speak at its annual Elder Consumer Protection Law Day. It was a beautiful day in Tampa Bay! I started the day with an early morning “Think Tank” breakfast – a meeting of regional leaders coming together to discuss ideas and […]