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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Buy Now, Pay Later Press Call
Category: Press release CFPB Takes Action to Ensure Consumers Can Dispute Charges and Obtain Refunds on Buy Now, Pay Later Loans
Category: Press release CFPB actúa en préstamos Compre Hoy y Pague Luego
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra Regarding the Supreme Court’s Decision in CFPB v. CFSA
Category: Press release CFPB reporta frustraciones con programas de recompensas | CFPB
Category: Press release CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs
Category: Report Issue Spotlight: Health Savings Accounts
Category: Report Overdraft/NSF Revenue in 2023 down more than 50% versus pre-pandemic levels, saving consumers over $6 billion annually
Category: Report Banking in video games and virtual worlds
Category: Report Consumer Response Annual Report
Category: Press release CFPB Orders Federal Supervision for Installment Lender Following Contested Designation
Category: Press release CFPB Report Finds Large Banks Charge Higher Credit Card Interest Rates than Small Banks and Credit Unions
Category: Report Credit card data: Small issuers offer lower rates
Category: Press release CFPB Proposes Rule to Close Bank Overdraft Loophole that Costs Americans Billions Each Year in Junk Fees
Category: Press release La CFPB Propone Normativa para Cerrar el Vacío Legal sobre los Sobregiros Bancarios que le Cuesta Miles de Millones de Dólares a los Consumidores del País
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on Overdraft Lending Press Call
Category: Press release CFPB Issues Report Showing Many Americans Are Surprised by Overdraft Fees
Category: Office of Research Publication Overdraft and Nonsufficient Fund Fees: Insights from the Making Ends Meet Survey and Consumer Credit Panel
Category: Report 2023 College banking and credit card agreements
Category: Press release CFPB Report Finds Many College-Sponsored Financial Products Charge High and Unusual Fees
Category: Press release CFPB Orders Atlantic Union Bank to Pay $6.2 Million for Illegal Overdraft Fee Harvesting
Category: Press release CFPB Report Highlighting Consumer Protection Issues in Medical Debt Collection
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2023
Category: Press release CFPB Proposes New Federal Oversight of Big Tech Companies and Other Providers of Digital Wallets and Payment Apps
Category: Press release CFPB propone normativa para supervisar al Big Tech
Category: Press release CFPB and Justice Department Issue Joint Statement Cautioning that Financial Institutions May Not Use Immigration Status to Illegally Discriminate Against Credit Applicants
Category: Press release La CFPB y el Departamento de Justicia han Emitido una Declaración Conjunta afirmando que las Instituciones No Podrían Usar el Estatus Migratorio para Ilegalmente Discriminar Contra Solicitantes de Crédito
Category: Report Supervisory Highlights Junk Fees Update Special Edition, Issue 31, Fall 2023
Category: Report Vast majority of NSF fees have been eliminated, saving consumers nearly $2 billion annually
Category: Press release CFPB Announces Advisory Committee Appointments
Category: Blog Four million complaints: More than just a milestone
Category: Blog What we’re hearing from consumers in New Mexico
Category: Blog Qué nos dicen los consumidores de New Mexico
Category: Speech Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights
Category: Blog Accepting applications for CFPB advisory committees
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Press release Reporte de la CFPB Identifica Problemas Creados por el Aumento del Uso entre Militares de Aplicaciones Digitales de Pago
Category: Press release CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Blog The CFPB has entered the chat
Category: Blog La CFPB ha entrado al chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release CFPB analiza papel de Inteligencia Artificial en la banca
Category: Report Overdraft/NSF Revenue in Q4 2022 down nearly 50% versus pre-pandemic levels
Category: Report Trends in overdraft/non-sufficient fund (NSF) fee revenue and practices
Category: Report Consumer experiences with overdraft programs
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Speech Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission
Category: Report 2022 Consumer Response annual report
Category: Speech Deputy Director Martinez’s Prepared Remarks at the Consumer Law Scholars Conference
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Press release CFPB Announces Appointments of New Advisory Committee Members
Category: Report Banks’ overdraft/NSF fee revenue declines significantly compared to pre-pandemic levels
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Report 2022 College banking and credit card agreements
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Accepting applications for CFPB advisory committees
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Blog Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
Category: Speech Director Chopra's Opening Remarks to the Community Bank and Credit Union Advisory Councils
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Comparing overdraft fees and policies across banks
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Speech Remarks of Associate Director Karen Andre at Combined Community Bank Advisory Council and Credit Union Advisory Council Meeting
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Press release Consumer Financial Protection Bureau Announces New Advisory Committee Members