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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Press release CFPB Action to Require Citizens Bank to Pay $9 Million Penalty for Unlawful Credit Card Servicing
Category: Press release CFPB Obliga a Citizens Bank a Pagar Multa de $9 Millones | CFPB
Category: Report Consumer experiences with overdraft programs
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Proposed Special Deposit Insurance Assessment on Large Banks
Category: Press release CFPB Issues Guidance to Rein in Creation of Fake Accounts to Harvest Fees
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at the 2023 American Economic Liberties Project Anti-Monopoly Summit
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Press release CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Speech Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission
Category: Director's statement Statement of CFPB Director Rohit Chopra on the Proposed Restoration of the Financial Stability Oversight Council’s Authority and Regulatory Credibility
Category: Blog Mientras la deuda de tarjetas de crédito alcanza un nuevo pico, en la CFPB nos enfocamos en aumentar la competencia y reducir los costos
Category: Blog As outstanding credit card debt hits new high, the CFPB is focusing on ways to increase competition and reduce costs
Category: Testimony Testimony of CFPB Senior Advisor Brian Shearer on Junk Fees Before the Pennsylvania House of Representatives Consumer Protection, Technology, and Utilities Committee
Category: Report 2022 Consumer Response annual report
Category: Speech Prepared Panel Remarks of CFPB Director Rohit Chopra, at the American Bar Association Spring Meeting
Category: Speech Deputy Director Martinez’s Prepared Remarks at the Consumer Law Scholars Conference
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Banks’ overdraft/NSF fee revenue declines significantly compared to pre-pandemic levels
Category: Press release CFPB Proposes Rule to Rein in Excessive Credit Card Late Fees
Category: Blog What’s ahead for Wells Fargo and its customers
Category: Blog 웰스파고와 고객들에 대한 향후 조치
Category: Blog Ano ang naghihintay para sa Wells Fargo at sa mga customer nito?
Category: Blog Wells Fargo 及其客戶將面臨著什麼？
Category: Blog ما هو المستقبل لمصرف Wells Fargo وعملائه
Category: Blog Qué les espera a Wells Fargo y sus clientes
Category: Blog Что следует ожидать банку Wells Fargo и его клиентам
Category: Blog Điều gì sẽ xảy ra sắp tới với Wells Fargo và khách hàng của họ
Category: Blog Kisa k ap tann Wells Fargo ak kliyan li yo
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Wells Fargo Law Enforcement Action
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Living Wills Submitted by Certain Large Foreign and Domestic Firms
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Press release CFPB Moves to Reduce Junk Fees Charged by Debt Collectors
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Press release CFPB Initiates Review of Credit Card Company Penalty Policies Costing Consumers $12 Billion Each Year
Category: Speech Prepared Remarks of Director Chopra on Credit Card Late Fees ANPR Press Call
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Office of Research Publication Credit card late fees
Category: Press release CFPB Finds Credit Card Companies Charged $12 Billion in Late Fee Penalties in 2020
Category: Blog CFPB Extends Opportunity for Public to Provide Input on Junk Fees
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog New effort focused on financial issues facing rural communities
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Comparing overdraft fees and policies across banks
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees