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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Office of Research Publication Making Ends Meet in 2022: Insights from the CFPB Making Ends Meet survey
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB & FHFA news release announcing the publication of updated loan-level data for public use collected through the National Survey of Mortgage Originations
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Protecting borrowers’ control over their money
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Blog CFPB seeks further public input on big tech payment platforms
Category: Blog Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Press release CFPB Kicks Off Personal Financial Data Rights Rulemaking
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Office of Research Publication Data Point: 2021 Mortgage Market Activity and Trends
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Speech Director Chopra’s prepared remarks on the release of the CFPB’s Buy Now, Pay Later report
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Blog Why we’re modernizing how we collect credit card data
Category: Blog Examining the factors driving high credit card interest rates
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Blog Office of Research blog: Housing inflation is hitting low-income renters
Category: Report Credit Card Line Decreases
Category: Blog New report explores the impact of credit card line decreases on consumers
Category: Blog CFPB tells credit card CEOs: Practice of suppressing payment data has potential for consumer harm
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Blog The student loan pause was extended—three things to keep in mind
Category: Report 2021 Consumer Response annual report
Category: Office of Research Publication Credit card late fees
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog Shining a Spotlight on Workers’ Financial Experiences
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Blog Americans pay $120 billion in credit card interest and fees each year
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Office of Research Publication Consumer finances during the pandemic: Insights from the Making Ends Meet Survey
Category: Blog Making Ends Meet series: Consumer finances during the pandemic
Category: Blog The LIBOR index for adjustable-rate loans is being discontinued: here’s what to watch for
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Press release CFPB Finds Credit Report Disputes Far More Common in Majority Black and Hispanic Neighborhoods
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Discontinuation of LIBOR
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Report The Consumer Credit Card Market
Category: Press release CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release Consumer Financial Protection Bureau Issues Report Finding a Continued Decline in College Credit Card Agreements in 2020
Category: Report 2021 College credit card agreements
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Blog Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans
Category: Press release Mortgage refinance loans drove an increase in closed-end originations in 2020, new CFPB report finds
Category: Office of Research Publication 2020 Mortgage Market Activity and Trends
Category: Blog Credit card limits are rising for most groups after stagnating during the pandemic
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: Observations from Data Reported by Sixteen Servicers
Category: Press release CFPB Report: Mortgage Servicers’ Pandemic Response Varies Significantly
Category: Blog Credit card use is still declining compared to pre-pandemic levels
Category: Press release CFPB and FHFA Release Updated Data from the National Survey of Mortgage Originations for Public Use
Category: Blog Trends in Reported Assistance on Consumers’ Credit Records
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Office of Research Publication Commercial Credit on Consumer Credit Reports
Category: Blog The trends of commercial credit reporting on consumer credit
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2020
Category: Blog Delinquencies on credit accounts continue to be low despite the pandemic
Category: Blog HMDA Threshold Report Blog
Category: Office of Research Publication A Brief Note on General Lending Patterns of Small to Medium Size Closed-end HMDA Reporters
Category: Office of Research Publication Manufactured Housing Finance: New Insights from the Home Mortgage Disclosure Act
Category: Office of Research Publication Consumer use of payday, auto title, and pawn loans: Insights from the Making Ends Meet Survey
Category: Blog Consumer use of payday, auto title, and pawn loans
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Report Measuring the financial well-being of Hispanics: 2018 Financial Well-being Score Benchmarks
Category: Office of Research Publication Changes in consumer financial status during the early months of the pandemic
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Blog Know your data: Our updated list of reporting companies
Category: Office of Research Publication Balancing savings and debt: Findings from an online experiment
Category: Press release Consumer Financial Protection Bureau Issues Approval Order to Facilitate the Use of Dual Usage Credit Cards
Category: Blog Credit applications remain depressed for credit cards and auto loans
Category: Blog Credit card debt fell even for consumers who were having financial difficulties before the pandemic
Category: Office of Research Publication Quarterly Consumer Credit Trends: Payment Amount Furnishing & Consumer Reporting