Skip to main content
An official website of the United States government
(855) 411-2372
Submit a Complaint
Search

Recent updates

Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

Date range
Clear filters
725 filtered results
Category Title Date published
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Office of Research Publication Making Ends Meet in 2022: Insights from the CFPB Making Ends Meet survey
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB & FHFA news release announcing the publication of updated loan-level data for public use collected through the National Survey of Mortgage Originations
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Blog Office of Research blog: Update on student loan borrowers during payment suspension
Category: Blog CFPB seeks further public input on big tech payment platforms
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Estamos buscando más información del público sobre las plataformas de pago de las compañías “big tech”
Category: Blog Your voices help drive our work
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Press release CFPB Kicks Off Personal Financial Data Rights Rulemaking
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Speech Director Chopra’s Prepared Remarks at the Exchequer Club Fireside Chat
Category: Office of Research Publication Data Point: 2021 Mortgage Market Activity and Trends
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Press release CFPB Report Details Family Finances and Debt in Rural Appalachia
Category: Speech Director Chopra's Remarks on the Announcement Regarding the Cancellation of Loans for ITT Tech Students
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot
Category: Blog Loan Cancellation for Student Loan Borrowers Who Attended Corinthian Colleges
Category: Blog FFELP student loan borrowers: take full advantage of fixes to Income-Driven Repayment
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Blog Exams lead to remediation for private loan servicers’ unfair practices
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Office of Research Publication Student Loan Borrowers Potentially At-Risk when Payment Suspension Ends
Category: Blog The student loan pause was extended—three things to keep in mind
Category: Blog Busting myths about bankruptcy and private student loans
Category: Report 2021 Consumer Response annual report
Category: Press release CFPB Sanctions Edfinancial for Lying about Student Loan Cancellation
Category: Director's statement CFPB Director Chopra Statement on Edfinancial and Student Loan Cancellation for Public Service
Category: Blog Overdraft fees can price people out of banking
Category: Blog Shining a Spotlight on Workers’ Financial Experiences
Category: Report 2021 Financial Literacy Annual Report
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Blog Don’t let sloppy servicing keep you from benefitting under the PSLF Fix before it expires on October 31, 2022
Category: Press release Consumer Financial Protection Bureau to Examine Colleges’ In-House Lending Practices
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Blog The LIBOR index for adjustable-rate loans is being discontinued: here’s what to watch for
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Press release CFPB Finds Credit Report Disputes Far More Common in Majority Black and Hispanic Neighborhoods
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Discontinuation of LIBOR
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Report 2021 College credit card agreements
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Press release Mortgage refinance loans drove an increase in closed-end originations in 2020, new CFPB report finds
Category: Office of Research Publication 2020 Mortgage Market Activity and Trends
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: Observations from Data Reported by Sixteen Servicers
Category: Press release CFPB Report: Mortgage Servicers’ Pandemic Response Varies Significantly
Category: Press release CFPB and FHFA Release Updated Data from the National Survey of Mortgage Originations for Public Use
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Blog Trends in Reported Assistance on Consumers’ Credit Records
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Office of Research Publication Commercial Credit on Consumer Credit Reports
Category: Blog The trends of commercial credit reporting on consumer credit
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2020
Category: Blog Delinquencies on credit accounts continue to be low despite the pandemic
Category: Blog HMDA Threshold Report Blog
Category: Office of Research Publication A Brief Note on General Lending Patterns of Small to Medium Size Closed-end HMDA Reporters
Category: Office of Research Publication Manufactured Housing Finance: New Insights from the Home Mortgage Disclosure Act
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Report Measuring the financial well-being of Hispanics: 2018 Financial Well-being Score Benchmarks
Category: Office of Research Publication Changes in consumer financial status during the early months of the pandemic
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data