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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report 2025 Private Education Loan Ombudsman Report
Category: Report The Consumer Credit Card Market
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2025
Category: Report 2024 Consumer Response Annual Report
Category: Press release CFPB Takes Action to Address Illegal Debt Collection Practices by the National Collegiate Student Loan Trusts
Category: Report Issue Spotlight: Social Security Offsets and Defaulted Student Loans
Category: Press release CFPB Report Finds Mortgage Companies Create Obstacles for Homeowners After Death or Divorce
Category: Report Medical Collections on Credit Reports in Native American Communities
Category: Letter CFPB and IHS joint letter re: Protecting approved Purchased/Referred Care program patients from improper bills
Category: Press release CFPB Takes Action Against Student Loan Debt Collector Performant Recovery for Illegal Fee Generating Scheme That Cost Borrowers Thousands of Dollars
Category: Report Annual Report of the CFPB Student Loan Ombudsman
Category: Press release CFPB Report Details Student Borrower Harms from Servicing Failures and Program Disruptions
Category: Consumer advisories Consumer advisory: Pause and review your rights when you hear from a medical debt collector
Category: Press release CFPB Takes Aim at Double Billing and Inflated Charges in Medical Debt Collection
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at a White House Convening on Medical Debt
Category: Press release CFPB Director Chopra Joins White House Event on Medical Debt
Category: Report Office of Servicemember Affairs 2023 Annual Report
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2024
Category: Press release CFPB Report Highlights Consumer Protection Issues in Medical and Rental Debt Collection
Category: Consumer advisories Consumer Advisory: Video games are targeting your children to get into your wallet
Category: Press release CFPB Takes Action to Stop Contract-for-Deed Investors from Setting Borrowers Up to Fail
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at the CFPB’s Field Hearing in St. Paul, Minnesota
Category: Press release CFPB Exams Find Loan Servicing Failures, Illegal Debt Collection Practices, and Issues with Medical Payment Products
Category: Report Supervisory Highlights: Servicing and Collection of Consumer Debt, Issue 34 (Summer 2024)
Category: Press release CFPB Sues Student Loan Servicer PHEAA for Pursuing Borrowers for Loans Discharged in Bankruptcy
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Buy Now, Pay Later Press Call
Category: Press release CFPB Takes Action to Ensure Consumers Can Dispute Charges and Obtain Refunds on Buy Now, Pay Later Loans
Category: Press release CFPB Takes Action Against Western Benefits for Swindling Student Loan Borrowers
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra Regarding the Supreme Court’s Decision in CFPB v. CFSA
Category: Report Data spotlight: Early impacts of removing low-balance medical collections
Category: Press release CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs
Category: Report Issue Spotlight: Health Savings Accounts
Category: Press release CFPB Finds 15 Million Americans Have Medical Bills on Their Credit Reports
Category: Report Recent Changes in Medical Collections on Consumer Credit Records
Category: Press release CFPB Takes Action Against Coding Boot Camp BloomTech and CEO Austen Allred for Deceiving Students and Hiding Loan Costs
Category: Director's statement Prepared Remarks of Seth Frotman, General Counsel and Senior Advisor to the Director Consumer Financial Protection Bureau, at the National Consumer Law Center/National Association of Consumer Advocates Spring Training
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra at Rutgers Law School Center for Corporate Law and Governance
Category: Report Banking in video games and virtual worlds
Category: Report Consumer Response Annual Report
Category: Press release CFPB Orders Federal Supervision for Installment Lender Following Contested Designation
Category: Press release CFPB and Seven State Attorneys General Sue Debt-Relief Enterprise, Strategic Financial Solutions, for Illegally Swindling More Than $100 Million from Financially Struggling Families
Category: Press release CFPB Shuts Down Commonwealth Financial Systems for Illegal Debt Collection Practices
Category: Press release CFPB and 11 States Order Prehired to Provide Students More than $30 Million in Relief for Illegal Student Lending Practices
Category: Press release CFPB Report Highlighting Consumer Protection Issues in Medical Debt Collection
Category: Report Fair Debt Collection Practices Act CFPB Annual Report 2023
Category: Press release CFPB Fines Repeat Offender Enova $15 Million for Violating Order, Deceiving Customers, and Withdrawing Funds Without Consent
Category: Press release CFPB Proposes New Federal Oversight of Big Tech Companies and Other Providers of Digital Wallets and Payment Apps
Category: Report The Consumer Credit Card Market
Category: Press release CFPB and Justice Department Issue Joint Statement Cautioning that Financial Institutions May Not Use Immigration Status to Illegally Discriminate Against Credit Applicants
Category: Press release CFPB Kicks Off Rulemaking to Remove Medical Bills from Credit Reports
Category: Director's statement Prepared Remarks of CFPB Director Rohit Chopra on Medical Debt at a Press Call Hosted by Vice President Kamala Harris
Category: Press release CFPB Exams Find Unfair, Deceptive, and Abusive Practices Across a Wide Array of Consumer Financial Product Lines
Category: Speech Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights
Category: Report Issue Spotlight: Consumer risks posed by employer-driven debt
Category: Press release CFPB Sues Snap Finance for Illegally Luring Americans into Expensive Financing and Bullying Borrowers Using False Threats
Category: Press release State Partners and CFPB Sue Prehired For Illegal Student Lending Practices
Category: Report Office of Servicemember Affairs 2022 Annual Report
Category: Press release CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Press release CFPB Takes Action Against Phoenix Financial Services for Illegal Medical Debt Collection and Credit Reporting Practices
Category: Press release CFPB Toma Acción Contra Phoenix Financial Services por Prácticas Ilegales de Cobro de Deudas Médicas y Reporte del Crédito
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Speech Prepared Remarks of Director Rohit Chopra at the American Association of Healthcare Administration Management
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Press release CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages
Category: Speech Prepared Remarks of Director Rohit Chopra on Zombie Mortgage Debt
Category: Report 2022 Consumer Response annual report
Category: Press release CFPB Orders Repeat Offender Portfolio Recovery Associates to Pay More Than $24 Million for Continued Illegal Debt Collection Practices and Consumer Reporting Violations
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Market Snapshot: Trends in Third-Party Debt Collections Tradelines Reporting
Category: Press release CFPB Finds One-Third Decline in Collections Items on Consumer Credit Reports
Category: Report Servicemember reports about identity theft are increasing
Category: Press release CFPB Takes Action to Halt Debt Collection Mill From Bombarding Consumers with Junk Lawsuits
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Report Issue Spotlight: Nursing Home Debt Collection
Category: Speech Director Chopra’s Prepared Remarks at the CFPB Field Hearing on Nursing Home Debt Collection Practices
Category: Office of Research Publication Understanding Required Financial Assistance in Medical Care
Category: Office of Research Publication Consumer Credit Trends Report: Paid and Low-Balance Medical Collections on Consumer Credit Reports
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB and New York Attorney General Shut Down Debt Collection Ring
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Fair Debt Collection Practices Act Annual Report 2022
Category: Report 2021 Consumer Response annual report
Category: Report Medical debt burden in the United States
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release CFPB Issues Bulletin to Prevent Unlawful Medical Debt Collection and Credit Reporting
Category: Press release CFPB Sues United Holding Group, Its Affiliates, and Its Owners for Illegal Debt Collection Practices
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus

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