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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Blog La CFPB ha entrado al chat
Category: Blog The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release CFPB analiza papel de Inteligencia Artificial en la banca
Category: Speech Prepared Remarks of Director Rohit Chopra at the American Association of Healthcare Administration Management
Category: Letter CFPB Letter to the California Department of Financial Protection and Innovation
Category: Blog Credit reporting companies should do more to ensure that servicemembers receive the free credit monitoring services they are legally entitled to
Category: Press release CFPB Issues Guidance to Protect Homeowners from Illegal Collection Tactics on Zombie Mortgages
Category: Speech Prepared Remarks of Director Rohit Chopra on Zombie Mortgage Debt
Category: Blog Office of Research blog: Who gets sued in civil courts? Civil judgments are not evenly distributed
Category: Press release CFPB emite directrices contra tácticas ilegales de cobro de hipotecas zombis
Category: Testimony Written Testimony of James S. Rice, Assistant Director, Office of Servicemember Affairs, before the U.S. Senate Committee on Veterans’ Affairs
Category: Report 2022 Consumer Response annual report
Category: Press release CFPB ordena a delincuente reincidente, pagar $24 millones
Category: Press release CFPB Orders Repeat Offender Portfolio Recovery Associates to Pay More Than $24 Million for Continued Illegal Debt Collection Practices and Consumer Reporting Violations
Category: Report 2022 Financial Literacy Annual Report
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Press release La CFPB Cierra el Negocio de Préstamos Hipotecarios de la Corporación RMK Financial, por sus Repetidas Ofensas Contra Familias Militares
Category: Press release CFPB Shuts Down Mortgage Loan Business of RMK Financial for Repeat Offenses Against Military Families
Category: Blog WARNO: They call themselves “coaches” or “consultants” and advertise their ability to assist you with your VA benefits claim but may not be accredited to practice before the VA
Category: Report Market Snapshot: Trends in Third-Party Debt Collections Tradelines Reporting
Category: Blog Debt collectors re-evaluate medical debt furnishing in light of data integrity issues
Category: Press release CFPB Finds One-Third Decline in Collections Items on Consumer Credit Reports
Category: Report Servicemember reports about identity theft are increasing
Category: Press release CFPB toma acción contra demandas falsas a consumidores
Category: Press release CFPB Takes Action to Halt Debt Collection Mill From Bombarding Consumers with Junk Lawsuits
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Blog You can help caregivers spot illegal nursing home debt collection tactics
Category: Blog Usamos la data de quejas para ayudar a ciudades y condados a proteger a los consumidores
Category: Blog Usted puede ayudar a cuidadores a descubrir tácticas ilegales de cobranzas de deudas con hogares de cuidado
Category: Report Protecting Those Who Protect Us: Evidence of activated Guard and Reserve servicemembers’ usage of credit protections under the Servicemembers Civil Relief Act
Category: Press release CFPB Finds Members of the Reserves and National Guard Paying Millions of Dollars in Extra Interest Each Year
Category: Press release Reservistas y Guardias Nacionales pagan más intereses
Category: Blog Protecting the right of military families to go to court
Category: Blog Using CFPB complaint data to help cities and counties protect the public
Category: Speech Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Press release CFPB Reports Highlight Problems with Tenant Background Checks
Category: Press release Reporte de la CFPB Destaca Problemas con la Verificación de Antecedentes de Inquilinos
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Blog Sus voces guían nuestro trabajo
Category: Blog Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release CFPB Takes Action to Address Junk Data in Credit Reports
Category: Report Issue Spotlight: Nursing Home Debt Collection
Category: Speech Director Chopra’s Prepared Remarks at the CFPB Field Hearing on Nursing Home Debt Collection Practices
Category: Press release CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Office of Research Publication Understanding Required Financial Assistance in Medical Care
Category: Office of Research Publication Consumer Credit Trends Report: Paid and Low-Balance Medical Collections on Consumer Credit Reports
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Time is running out for student loan servicers to help servicemembers with student loans get debt relief
Category: Blog Protecting servicemembers from costly auto loans and wrongful repossessions
Category: Blog Tell us your stories about employer-driven debt
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Blog Protecting servicemembers from abuses of the military allotment system
Category: Press release CFPB and New York Attorney General Shut Down Debt Collection Ring
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Blog Transcript Withholding Holds Back Workers and Wages
Category: Report Fair Debt Collection Practices Act Annual Report 2022
Category: Blog Protecting families and honest businesses from debt collection abuses
Category: Blog Ou dwe konnen ki dwa ak pwoteksyon ou genyen nan sa ki gen pou wè avèk bòdwo medikal ak rekouvreman
Category: Blog Alamin ang iyong mga karapatan at proteksyon pagdating sa mga medikal na singil at pangongolekta
Category: Blog Know your rights and protections when it comes to medical bills and collections
Category: Blog Biết các quyền và biện pháp bảo vệ của quý vị khi đề cập tới hóa đơn và thu nợ y tế
Category: Blog 瞭解你關於醫療帳單和收帳的權利和保護措施
Category: Blog Conozca sus derechos y protecciones en relación a las facturas médicas y los cobros
Category: Blog 의료비 및 추심에 대한 권리와 보호조치에 대해 알아보세요.
Category: Blog Знайте и защищайте свои права, касающиеся медицинских счетов и взыскания задолженности
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Blog Shining a Spotlight on Workers’ Financial Experiences
Category: Report 2021 Financial Literacy Annual Report
Category: Report Medical debt burden in the United States
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog No Surprises Act: How we are protecting people from the side effects of surprise medical bills
Category: Blog New VA rule relieves financial distress for thousands of veterans with medical bills
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release CFPB Issues Bulletin to Prevent Unlawful Medical Debt Collection and Credit Reporting
Category: Press release CFPB Sues United Holding Group, Its Affiliates, and Its Owners for Illegal Debt Collection Practices
Category: Blog Protecting servicemembers from predatory lending
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Press release CFPB and DOJ Put Landlords and Mortgage Servicers on Notice About Servicemembers’ and Veterans’ Rights
Category: Report Supervisory Highlights, Issue 25, Fall 2021
Category: Blog Understand how the CFPB’s Debt Collection Rule impacts you
Category: Press release CFPB Sues Pawn Lenders for Cheating Military Families
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Report The Consumer Credit Card Market
Category: Press release CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Blog Four reasons why landlords should take advantage of federal rental assistance