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Category: Speech |
Published

Prepared Remarks of CFPB Director Richard Cordray at the LendIt USA Conference
Archived

I am glad to be with you today to hear firsthand about the latest innovations in consumer financial services. These innovations seem to be generating considerable interest and optimism about the future. They are driving new services for consumers and transforming how they conduct their finances. 

Category: Press release |
Published

Consumer Financial Protection Bureau Monthly Complaint Snapshot Spotlights Credit Card Complaints
Archived

The CFPB’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints. This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.

Category: Press release |
Published

Consumer Financial Protection Bureau Monthly Complaint Snapshot Auto And Other Consumer Loan Complaints
Archived

The CFPB’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints. This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.

Category: Press release |
Published

CFPB Takes Action Against Dwolla for Misrepresenting Data Security Practices
Archived

Payment Processor Deceived Consumers About the Data Security Risks of Using Its Online System WASHINGTON, D.C. – The Consumer Financial Protection Bureau today took action against online payment platform Dwolla for deceiving consumers about its data security practices and the safety of its online payment system. The CFPB ordered Dwolla to pay a $100,000 penalty […]

Category: Press release |
Published

FFIEC Releases Cybersecurity Assessment Observations, Recommends Participation in Financial Services Information Sharing and Analysis Center
Archived

The Federal Financial Institutions Examination Council (FFIEC), on behalf of its members, today released observations from the recent cybersecurity assessment and recommended regulated financial institutions participate in the Financial Services Information Sharing and Analysis Center (FS-ISAC).

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Category: Speech |
Published

Prepared Remarks of CFPB Director Richard Cordray at University of Michigan Law School
Archived

Our efforts reflect concern about access to credit and do not reflect a one-sided perspective to maximize consumer protection or industry deterrence at all costs. There is such a thing as doing too little, and there is such a thing as doing too much. We are aiming instead at doing justice.

Category: Press release |
Published

CFPB Proposes Rule to Promote More Effective Privacy Disclosures
Archived

Rule Would Benefit Companies That Limit Consumer Data-Sharing Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today proposed a rule to promote more effective privacy disclosures from financial institutions to their customers. The rule would allow companies that limit their consumer data-sharing and meet other requirements to post their annual privacy notices online rather […]

Category: Press release |
Published

CFPB Issues Consumer Advisory on Industry’s Data Breach
Archived

Advisory Offers Tips to Protect Accounts in Wake of Recent Payment Card Data Breaches WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) published a consumer advisory to help consumers protect themselves in the wake of the recent breaches of payment card and other data. The advisory also contains information on where to get […]

Category: Press release |
Published

Consumer Financial Protection Bureau Complaint Data Now Searchable by State
Archived

“This data puts valuable information in the hands of consumers to help them understand what is happening in their states,” said CFPB Director Richard Cordray. “And by adding credit reporting and money transfer complaints to the Consumer Complaint Database, we are making these important markets more transparent and accountable to all consumers.”