Blog | Consumer Financial Protection Bureau

At the CFPB

Published FEB 27, 2015

Save the date: Join us for a Credit Union Advisory Council meeting in Washington, DC

Join us for a Credit Union Advisory Council meeting with Director Cordray on Thursday, March 12 from 3 to 5 p.m. EST. During this meeting we will discuss...

By Delicia Hand

At the CFPB

Published FEB 23, 2015

Save the date, Newark!

Join us for a field hearing in Newark, N.J. on arbitration.

By Zixta Q Martinez

At the CFPB

Published FEB 03, 2015

Save the date: Join us for the Winter 2015 Consumer Advisory Board meeting in Washington, DC

Join us for a Consumer Advisory Board meeting with Director Cordray on Thursday, February 19 from 10 a.m. to 4 p.m. EDT. During this meeting we will discuss...

By Delicia Hand

Info for consumers

Published DEC 18, 2014

Freedom Stores to provide over $2.5 million in refunds and penalties

Our investigation found that the companies illegally filed thousands of lawsuits in Virginia against consumers who didn't live or purchase goods there: over...

By Holly Petraeus

At the CFPB

Published NOV 25, 2014

Save the date, Oklahoma City!

Join us for a field hearing in Oklahoma City, OK on medical debt collection.

By Zixta Q Martinez

At the CFPB

Published OCT 29, 2014

Save the date, Wilmington, DE!

Join us for a field hearing on prepaid accounts in Wilmington, Delaware.

By Zixta Q Martinez

At the CFPB

Published OCT 02, 2014

Save the date: Join us for a Community Bank Advisory Council meeting in Washington, D.C.

Join us for a Community Bank Advisory Council meeting with Director Cordray where we will discuss mortgages and overdrafts.

By Delicia Hand

Info for consumers

Published OCT 01, 2014

Encontrando la ayuda que necesitas, en el idioma que entiendes – La historia de Higinio

Imagina que alguien te dice que tú debes dinero por una deuda que ya pagaste. ¿Te molesta y te frustra, verdad? Además, te cuesta más dinero y más tiempo.

By Ashley Gordon

Info for consumers

Published OCT 01, 2014

Getting the help you need, in the language you understand – Higinio’s story

Imagine being told that you owe money for a debt you've already paid. It's not only annoying, but frustrating, right? Not to mention expensive and...

By Ashley Gordon

Info for consumers

Published SEP 23, 2014

We can help you fight improper actions by debt collectors: Venida’s story

We’re glad Venida got the help she needed, and we want to make sure that you know that we’re here for you too.

By Ashley Gordon

At the CFPB

Published SEP 18, 2014

Live from Indianapolis!

Today, we held a field hearing on auto finance in Indianapolis, Indiana. The event featured remarks from Director Richard Cordray, as well as testimony from...

Info for consumers

Published SEP 16, 2014

Protecting servicemembers from predatory auto loans: Harry and Ari’s story

We were glad to be there for Harry and Ari – they shared their story with us and got the help they needed.

By Ashley Gordon

Info for consumers

Published SEP 09, 2014

Disputing debt you never owed: William’s story

We’re glad William got the help he needed, and we want to make sure that you know that we’re here for you too.

By Ashley Gordon

Info for consumers

Published SEP 03, 2014

Student loan debt doesn’t have to be scary: Leah’s story

We understand that fear – it's why we built our Paying for College tool. It helps students and recent graduates inform themselves about the true cost of...

By Ashley Gordon

Info for consumers

Published JUL 17, 2014

Everyone has a story—what’s yours?

Your stories matter to us. They inspire and inform the work we do. They can help us spot issues in the financial markets, illustrate challenges people are...

By Ashley Gordon

Data, research, and reports

Published MAR 05, 2014

Behind the numbers: Servicemember complaints

In the Snapshot of complaints received from servicemembers, veterans, and their families that we're releasing today, you'll find the types and trends of...

By Holly Petraeus

Data, research, and reports

Published JAN 03, 2014

It’s closing time: Tell us about your experience closing on a mortgage

The stories and information you provide will be used to research and test solutions that address some of the biggest pain points associated with closing on...

By Noerena Limón

Info for consumers

Published NOV 26, 2013

Tell us how you tackle your student debt

A number of recent graduates have asked us: why is my student loan interest rate so high? And how can I more quickly pay off this loan? Often borrowers have...

By Rohit Chopra

Data, research, and reports Policy and compliance

Published NOV 06, 2013

Your chance to weigh in on debt collection practices

We're considering issuing rules for the debt collection industry, but first we want to hear from you so we can learn more about the debt collection system...

By Kelly Cochran and Scott Pluta

Data, research, and reports Info for consumers

Published MAR 28, 2013

Releasing complaint data about credit cards, mortgages, student loans, bank accounts, services, and other consumer loans

What are you going to make with #CFPBdata? Last summer, we launched our Consumer Complaint Database featuring data about credit card complaints. Today...

By Scott Pluta

Info for consumers

Published FEB 25, 2013

Save like Mike

Mike's not that different from most consumers. Like so many of us he makes sacrifices to get the things he wants. And he knows that the only way to get...

By Ashley Gordon

At the CFPB Info for consumers

Published DEC 12, 2012

Access, Data and Scale – Strategies to making the market work better for low-income and economically vulnerable consumers

Many of the low-income and economically vulnerable consumers we serve through the Office of Financial Empowerment face barriers to accessing affordable...

By Cliff Rosenthal

Data, research, and reports Policy and compliance

Published DEC 06, 2012

Fulfilling our fair lending mandate

We are responsible for ensuring "fair, equitable, and nondiscriminatory access to credit" under the Dodd-Frank Act. Today, we submitted a report to Congress...

By Patrice Alexander Ficklin

Data, research, and reports

Published AUG 29, 2012

Research updates on private student loans

Last month, we released a report to Congress with the Department of Education on the private student market. This report helped shed light on how the...

By CFPB Research Team

Info for consumers

Published AUG 15, 2012

Meet Tom from Virginia

Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...

By CFPB Consumer Response Team