We’re continuing our work to make mortgages safer and with fewer surprises along the way. As a next step, we’re taking a deeper look at the mortgage closing process, but we first need your help.
We want to hear stories from consumers like you or professionals who work closely with consumers during the closing process (realtors, settlement closing agents, attorneys, financial counselors, etc.).
The stories and information you provide will be used to research and test solutions that address some of the biggest pain points associated with closing on a mortgage, both for consumers and for professionals. The comments will inform our work going forward on improving the closing process for consumers and industry participants alike.