Live from Springfield, Va.: Managing Someone Else’s Money
Today, we held a event about financial management for seniors and their caregivers at the Greenspring senior living community. The event featured remarks...
Blog
Three things to do before closing: What we learned from studying eClosing
Today we're releasing the results of a pilot program where we explored tools and process changes that can help consumers better navigate closing by...
Live from CFPB: Forum on Know Before You Owe eClosing pilot
Today, we held a forum on our Know Before You Owe eClosing pilot findings here at the CFPB. The forum featured remarks from Director Richard Cordray, as...
Adjusting to a new country’s financial system takes time
Looking back, I wish I had had more unbiased sources of information so I could have made smarter choices.
Save the date, Springfield!
Join us for an event in Springfield, Va., about financial management for seniors and their caregivers. You can watch a livestream of the event on our blog.
We participated in the National Day of Civic Hacking 2015
We participated in multiple National Day of Civic Hacking events this year, with CFPB staff attending events in Washington D.C., Philadelphia, Oakland...
Americans with disabilities have the right to improve their financial lives
Americans with disabilities disproportionately live in poverty; are more than twice as likely to use nonbank financial services such as payday loans and...
Newly arrived and in need of help navigating our financial system
To help, we developed the Newcomer's Guides to Managing Money, an unbiased resource for recent immigrants. Take a look and see ways to pay bills, receive...
You have the right to a fair financial marketplace
Since 2011, we have secured over $10.8 billion dollars in relief for more than 25 million consumers harmed by illegal practices.
Citibank to refund $700 million to credit card customers for unfair and deceptive practices
Today we're ordering Citibank, N.A. and some of its subsidiaries to refund approximately $700 million to customers for unfair and deceptive credit card...
The Know Before You Owe mortgage rule will take effect October 3, 2015
Today, we're issuing a final rule delaying the effective date for the Know Before You Owe mortgage disclosure rule to October 3, 2015. The Know Before You...
You have the right to free, unbiased financial information
If you believe you have the right to free, unbiased financial information, you are not alone – because at the Bureau, we agree. It's our job to provide you...
Debt settlement company Morgan Drexen is no longer in business: What you should know
Morgan Drexen has gone out of business. If you are a Morgan Drexen customer, you must take action on your debts. You can also request a refund of any money...
Save the date, Know Before You Owe Forum on eClosing
The forum will take place on Wednesday, August 5 at 1 p.m. EDT, and will feature remarks from Director Richard Cordray, as well as a panel discussion with...
Removing an outdated bankruptcy from a credit report: Jorge’s story
In Jorge's words, "Within two weeks, everything was finalized . . . [I got] a letter saying it's gone." He continued, "Having a good credit score and a...
Four years working for you
While our doors have only been open for a short time, our work is helping to create a financial marketplace that works for you. We're listening to your...
The newcomer’s guides to managing money
According to recent studies, people with limited English proficiency may be more likely to fall prey to frauds and schemes, and it can be harder to manage...
It’s not too late to share your #studentdebtstress story
Some borrowers have already shared with us their experiences with their student loan servicer (the company that sends a bill each month). We've released the...
We’re ordering JP Morgan Chase to refund $50 million and stop collecting on 528,000 accounts
Chase has already begun compensating consumers and will contact you if you are eligible for payment.
Today we begin to share the story of your complaints
Today, for the first time, we are making consumers' complaint narratives – the heart and soul of the complaints we receive – public. These narratives are...
Applying for a mortgage can be complicated: Navid’s story
We know that buying a home can be complicated, and that's why we've created tools to help home buyers understand and shop for mortgages. We're glad that...
Un administrador del acuerdo de Ally en breve estará en contacto con prestatarios elegibles
En diciembre de 2013, junto con el Departamento de Justicia (DOJ), ordenamos a Ally Financial Inc. y Ally Bank a pagar $80 millones en daños y perjuicios a...
Ally settlement administrator will contact eligible borrowers soon
We found that between April 2011 and December 2013, Ally's markup policy resulted in African-American, Hispanic, Asian and Pacific Islander borrowers paying...
Sound off on student loan servicing
We now want to hear from you. If you’ve had problems with student loan debt or run into repayment roadblocks, share your story.
Know Before You Owe: You’ll get 3 days to review your mortgage closing documents
Giving you three business days to review your Closing Disclosure before you sign on the dotted line is designed to protect you from surprises at the closing...