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Over the past year, my office has been reviewing so-called "senior designations." These are credentials financial advisers acquire to imply or indicate that...
By
Skip Humphrey
Older Americans are no exception, and in many cases they are the specific targets of unfair, deceptive and abusive financial practices.
By
Richard Cordray
The CFPB found that there are more than 50 different senior designations that financial advisers use to indicate that they have advanced training or expertise in the financial needs of older consumers.
Since our inception, the Bureau has enjoyed a productive working relationship with the American Bankers Association and its state member affiliates which I...
By
Steve Antonakes
We must start with the importance of fostering broader recognition that educational and informational support in matters of personal finance are essential...
By
Richard Cordray
Based on our investigation, we believe that the exertion of this pressure led these mortgage insurance companies to funnel many millions of dollars to...
By
Richard Cordray
The CFPB filed complaints and proposed consent orders against four national mortgage insurance companies in order to stop these practices, which have been...
And for a brand-new agency like the Bureau, born out of the recent financial crisis, consumer complaints are an opportunity for us to help consumers in...
By
Richard Cordray
The database allows the public to see what consumers complained about and why, as well as how and when the company in question responds.
Because of what you do every day – fighting to improve the lives of the nation’s most vulnerable and underserved consumers – you are my personal heroes and you set an important example for everyone at the Consumer Financial Protection Bureau.
By
Richard Cordray
Today's final rule is in response to a federal court ruling last year that had granted a preliminary injunction to block a part of the Board's 2011 rule...
Potentially discriminatory markups in auto lending may result in tens of millions of dollars in consumer harm each year, and the bulletin provides guidance to indirect auto lenders within the CFPB’s jurisdiction on how to address fair lending risk.
As a result of these rising costs, more consumers need loans in order to afford college. By the end of last year, outstanding student loan debt was more...
By
Richard Cordray
Today's proposed rule would expand that supervision to certain nonbanks. The rule would define certain nonbank student loan servicers as "larger...
We have done good work together, and we have much more good work ahead of us. And so I want to start by thanking all of you for your help and your...
By
Richard Cordray
The Consumer Bankers Association and the Bureau have enjoyed a cooperative working relationship since the Bureau's inception which I believe has benefited...
By
Steve Antonakes
Chairman Johnson, Ranking Member Crapo, and members of the Committee: I am honored to be here once again as the nominee to serve as the Director of the CFPB.
By
Richard Cordray
The Bureau is grateful for Chairman Leibowitz's dedication to protecting consumers. His stalwart leadership and commitment to teamwork have enabled a strong...
For two years now, the Bureau has enjoyed a relationship with the credit unions based on mutual respect and a common understanding of who it is we serve:...
By
Richard Cordray
Today, we can talk about the work we have been doing – including work we have done together – to achieve those goals and we can talk about what lies ahead...
By
Richard Cordray
The CFPB has found that private student loan borrowers who wish to pay their loans, but face high payments, lack alternative repayment and refinance options.
Since we first became an independent agency, the Consumer Bureau has been focused on the financial issues that are common to the everyday lives of most...
By
Richard Cordray
Both consumers and industry will win when the new rules are understood, applied, and carried out evenly and effectively. Mortgage borrowers, who have dealt...
Congress created the Bureau in the wake of the greatest financial crisis since the Great Depression. Our mission is to make consumer financial markets work...
By
Richard Cordray
When handing over the processing of loans, mortgage servicers should not lose paperwork, lose track of a homeowner's loss mitigation plans, or hinder a...
