Newsroom

Director Chopra delivered remarks at a virtual roundtable exploring challenges around nursing home debt collection practices, and the impact they can have on the financial wellbeing of caregivers, their families, and friends.

Director Rohit Chopra remarks at the Elder Justice Coordinating Council Meeting.

The Consumer Financial Protection Bureau (CFPB) and the Federal Deposit Insurance Corporation (FDIC) today announced the joint release of an enhanced version of the award-winning financial education curriculum, Money Smart for Older Adults. The enhanced version includes a new section to help people avoid “romance scams” and an updated resource guide. The enhancements to Money Smart for Older Adults are based on stakeholder feedback and recent research conducted by the FDIC and CFPB for this collaborative effort.

Today, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in federal court against BrightSpeed Solutions Inc. (BrightSpeed) and its founder and former chief executive officer, Kevin Howard, for knowingly processing payments for companies engaged in internet-based technical-support fraud. Chicago-based BrightSpeed was a privately owned, third-party payment processor founded and operated by Howard in 2015 and wound down business operations in March 2019.

The Consumer Financial Protection Bureau released an online resource to help communities form networks to increase their capacity to prevent and respond to elder financial abuse.

The Consumer Financial Protection Bureau released a first-of-its-kind study examining the financial resources and expenses of retirees during the first five years of retirement among Americans who retired between 1992 and 2014.

The CFPB issued a report with state-by-state comparisons of financial well-being scores.

The Consumer Financial Protection Bureau (Bureau) today issued an updated advisory to financial institutions urging them to report to the appropriate local, state and federal authorities whenever they suspect that an older adult is the target or victim of financial exploitation.

Press Availability with Acting Director Mick Mulvaney.

Good morning. I would like to thank the Tampa community for hosting us so graciously and all of you for being here today. Since we established the Consumer...

CFPB Releases Consumer Guide and Video Explaining Reverse Mortgages.

Report Shows Older Consumers Report Problems with Reverse Mortgages, Scams, Credit Cards, and Add-On Products.

Growing Concerns as Number of Older Student Loan Borrowers Quadruples, Amount of Debt Per Senior Borrower Doubles in Last Decade.

CFPB Issues Guide and Best Practices to Help Communities Create Protection Partnerships for Seniors.

At the Bureau, we are working to make financial markets function better for this country's 320 million consumers. Of special interest to us are the special...

One in Five Older Americans Report Being Victims of Financial Exploitation The Bureau today issued an advisory and a report with recommendations for banks...

It is a pleasure to be back at the American Bankers Association. Before I begin, I would like to take a moment to congratulate Governor Keating for his...

Companies Hid Loan Interest Rates and Fees and Deceived Consumers About Other Terms of the Deal Today the Bureau and the New York Department of Financial...

We are honored to be here with Attorney General Herring today. The work he is doing to protect Virginians – especially older Virginians – sets a great...

The Bureau is working hard to make financial markets work better on behalf of 320 million American consumers. In particular, our new agency specifically...

You might see enticing images of youthful retirees on the golf course or enjoying other leisure activities in a reverse mortgage advertisement. We looked closely at many ads and found incomplete and inaccurate statements used to describe the loans. Reverse mortgage ads don’t always tell the whole story, so consider these facts when you see advertisements.

Over one-third of the complaints that older consumers submit to us are related to debt collection. In some of these complaints, consumers told us that debt collectors threatened to garnish their benefits from Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), and VA benefits, even though these funds usually can’t be garnished. Here’s important information about how these benefits are protected from garnishment.

Good morning. It is an honor to be here today alongside my colleagues who are stalwart champions of our seniors. We are here because we care about making...

CFPB Issues Advisory Offering Tips to Borrowers on Protecting Family Members Today the Bureau released a report highlighting the top complaints for reverse...

Bureau Issues Consumer Advisory with Tips for Older Americans Dealing with Harassing Debt Collectors Today, the Bureau released a report highlighting debt...