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The CFPB took action to resolve its case against the National Collegiate Student Loan Trusts for unlawfully filing defective debt collection lawsuits to collect on private student loan debt.

The CFPB released a special edition of its Supervisory Highlights describing a range of unlawful activities identified by CFPB examiners across student loan markets.

CFPB Advisor and Student Loan Ombudsman Julia Barnard delivered remarks to the Consumer Federation of America “Looking to the Future of Student Borrower Protection."

The CFPB took action to address unlawful student loan debt collection practices by Performant Recovery, Inc. against defaulted borrowers.

The CFPB took action against student lender Climb Credit and its investors, including 1/0 (“One Zero”), which if entered will require the companies to stop making representations in their advertising about the quality of the training programs at their partner schools and graduates’ hiring rates and salaries.

The CFPB permanently banned Student Loan Pro and Judith Noh, its owner, from providing consumer financial products after violations of the Telemarketing Sales Rule.

The CFPB released the annual report of the Student Loan Ombudsman, highlighting severe difficulties reported by student borrowers in consumer complaints.

The CFPB issued its first results from its Student Loan Borrower Survey, providing insights into the effects of student loan debt relief programs and the challenges borrowers face in navigating repayment options.

Today, the CFPB sued student lender Climb Credit and 1/0 (“one zero”) for misrepresenting the quality of the programs at their partner schools and making false claims about graduates’ outcomes.

The CFPB banned private dispute resolution platform Ejudicate from arbitrating disputes about consumer products after it misled borrowers about its neutrality and initiated sham arbitration proceedings.

The CFPB today issued its annual report on top financial concerns facing servicemembers, veterans, and military families.

Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed order against the student loan servicer Navient for its years of failures and lawbreaking.

Director Chopra delivered remarks on the CFPB’s enforcement action against Navient.

The CFPB published an edition of Supervisory Highlights sharing findings from examinations of auto and student loan servicers, debt collectors, medical payment products, and deposit and prepaid accounts.

La CFPB publica edición de su Reporte de Supervisión, compartiendo hallazgos de su evaluación sobre compañías de administración de préstamos automotrices y estudiantiles, de cobradores de deudas, de productos de pago médico y cuentas de depósito y prepagadas.

The CFPB sued student loan servicer Pennsylvania Higher Education Assistance Agency for illegally collecting on student loans that have been discharged in bankruptcy and sending false information about consumers to credit reporting companies.

CFPB demanda a Pennsylvania Higher Education Assistance Agency por cobrar préstamos que habían sido descargados por bancarrotas y por enviar información falsa.

The CFPB took action against Western Benefits Group for charging illegal advance fees for student loan debt relief services and misrepresenting to consumers that advance fees would go toward paying down their loans.

La CFPB tomó acciones contra Western Benefits Group por cobrar tarifas por adelantado ilegales y por mentirles a los consumidores diciéndoles que esas tarifas irían hacia el pago de sus préstamos.

The Consumer Financial Protection Bureau (CFPB) today took action against National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency for multi-year servicing failures.

CFPB actuó contra National Collegiate Student Loan Trusts y Pennsylvania Higher Education Assistance Agency, por fallas an administración de préstamos estudiantiles.

The CFPB issued an order against BloomTech and its CEO for deceiving students about the cost of loans and making false claims about graduates’ hiring rates.

CFPB demanda al centro de entrenamiento intensivo BloomTech y a su gerente general Austen Allred, por ocultar costos de préstamos y engañar a sus estudiantes sobre índices de empleo.

CFPB Director Rohit Chopra provided remarks at Rutgers Law Center School Center for Corporate Law and Governance on student-loan securitization.

Many student loan borrowers have an opportunity to have their entire student loans cancelled or receive more credit towards cancellation, but they must act before April 30, 2024.