And for a brand-new agency like the Consumer Financial Protection Bureau, born out of the recent financial crisis, consumer complaints are an opportunity for us to help consumers in three distinct and important ways.
The Consumer Financial Protection Bureau (CFPB) hit the ground running this week, launching functions and issuing a variety of required rules and reports that represent important steps in making the CFPB operational and effective from the start.
Elizabeth Warren, Assistant to the President and Special Advisor to the Secretary of the Treasury on the CFPB, highlighted the selection of Catherine West to serve as Chief Operating Officer and Gail Hillebrand to serve as Associate Director of Consumer Education and Engagement.
