Director Cordray Remarks at the CFPB Debt Collection Field Hearing
We are here today to say more about a very difficult marketplace, which is the marketplace for the collection of consumer debt. This topic has long been a...
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The CFPB Puts Companies on Notice About Harmful Debt Collection Practices
The CFPB also announced that it is now accepting debt collection complaints and is publishing action letters for consumers to consider using in...
CFPB Finalizes April Clarifications to Mortgage Rules
Today, the Bureau finalized corrections, clarifications, and amendments to its Ability-to-Repay and mortgage servicing rules. Today's clarifications were...
Steven Antonakes Before the House Committee on Financial Services
The Bureau is a data driven agency, because Congress recognized that the Bureau cannot do its job of protecting consumers and honest businesses unless it...
Consumer advisory: You don’t have to pay someone to help with your student loan
You told us about a number of debt relief companies that promise thousands of dollars in savings on borrowers’ student debt – an offer that may seem too good to be true.
Director Cordray Remarks on MILES Enforcement Press Call
We have determined that these two companies developed a joint program that engaged in deceptive marketing and lending practices while providing subprime...
CFPB Orders Auto Lenders to Refund Approximately $6.5 Million to Servicemembers
The two companies must return about $6.5 million to servicemembers for failing to properly disclose all the fees charged to participants in the companies'...
The CFPB Issues Procedural Rule on Supervising Nonbanks that Pose Risks to Consumers
Nonbanks subject to the rule are companies that offer or provide consumer financial products or services but do not have a bank, thrift, or credit union...
Testimony of Rohit Chopra Before the Senate Committee on Banking, Housing, and Urban Affairs
By holding today's hearing, it is clear that many of you are keenly interested in finding solutions for some of the troubling trends in the student loan...
CFPB Issues Proposed Modifications to Mortgage Rules
The proposal issued today would resolve questions that have been identified during the implementation process and would help the rules deliver their...
Director Cordray Remarks to the Exchequer Club
Thank you. It is a privilege to speak to this group, which touches nearly every sector of our economy. One thing we share in common is that we all have been...
CFPB and Boston Team Up to Help Local Consumers with Questions and Complaints
Today, the Bureau and the City of Boston announced a partnership to connect consumers with the CFPB to ask questions and submit complaints about financial...
Chief Financial Officer Agostini Before the House Financial Services Committee
Thank you Chairman McHenry, Ranking Member Green, and distinguished members of the subcommittee for the opportunity to participate in today's oversight...
Director Cordray Remarks at the Clinton Global Initiative Conference
At the Bureau, we are working to restore confidence that consumers can improve their lives by engaging in the marketplace for lending and savings products...
Gail Hillebrand Remarks at the Release of Money Smart for Older Adults
Older Americans are attractive targets for fraudsters, because some older Americans have wealth. U.S. households aged 65 and over had a net worth of...
The CFPB at the Philadelphia Residential Mortgage Diversion Program Anniversary Celebration
This program began in 2008, at a time when a large and growing number of families were being forced out of their homes. But because of all of your efforts...
FDIC and CFPB Collaborate to Develop a Tool for Older Adults to Prevent Financial Exploitation
The newest addition to the FDIC's Money Smart financial curriculum family, this stand-alone training module developed by both agencies provides information...
Director Cordray on Money Smart for Older Adults
Together with the FDIC, we are releasing Money Smart for Older Adults, a program to raise the awareness of older Americans and their caregivers about how to...
Prepared Remarks of Director Richard Cordray on Overdraft Report Press Call
This report describes a broad variety of different overdraft practices and different consumer experiences. It also raises concerns about the ability of...
CFPB Report Raises Concerns About Impact of Overdraft Practices on Consumers
The report shows big differences across financial institutions when it comes to overdraft coverage on debit card transactions and ATM withdrawals, drawing...
Steve Antonakes Remarks at “Life of a debt: Data Integrity in Debt Collection”
Today's event follows similar industry roundtables on debt collection practices that the FTC organized. These have proven valuable in surfacing important...
CFPB Releases Exam Procedures for New Mortgage Rules
The exam procedures offer financial institutions and mortgage companies valuable guidance on what the CFPB will be looking for as the rules become...
Consumer Financial Protection Bureau Complaint Data Now Searchable by State
"This data puts valuable information in the hands of consumers to help them understand what is happening in their states," said CFPB Director Richard...
CFPB Takes Action to Stop Florida Company From Engaging in Illegal Debt-Relief Practices
The Bureau plans to submit a proposed consent order that, if approved by the court, would halt the company's operation, prevent the company and owner from...
CFPB Finalizes Amendments to Ability-to-Repay Rule
Today, the Bureau finalized rules to facilitate access to credit by creating specific exemptions and modifications to the CFPB's Ability-to-Repay rule for...