Company Deceives Consumers About Its Negotiating Power, the Reach of Its Services, Its Fees, and Consumers’ Rights to Their Own Funds
Federal government agencies and federal employees will not ask you to send money to collect prizes. They also won’t call to threaten you with jail time or a lawsuit if you don’t pay a debt. Learn how to protect yourself from imposter scams.
CFPB Takes Action to Shut Down Credit Repair Company for Charging Illegal Fees and Misleading Consumers
Company Banned From Offering Credit Repair Services and Required to Pay $150,000 Penalty
CFPB Takes Action Against Aequitas Capital Management for Aiding Corinthian Colleges' Predatory Lending Scheme
Bureau’s Proposed Settlement Seeks $183.3 million in Relief for 41,000 Harmed Student Borrowers
Bank Obscured Fees, Adopted Loose Definition of Consent to Preserve Overdraft Revenue
Thank you for joining the call. Today, we are suing TCF National Bank for tricking consumers to opt in for costly overdraft services. We believe TCF trained its employees to use unlawful tactics in their marketing to consumers. They made overdraft seem mandatory when it was not. They obscured information about fees when opening accounts for new customers. They adopted a loose definition of “consent” to opt in existing customers, and they pushed back aggressively against any customer who questioned the process. In the end, many of their customers had no idea they had opted in for expensive services that exposed them to high fees.
Deceptive Marketing and Illegal Billing of Add-On Products Harmed Hundreds of Thousands of Consumers
Wells Fargo to Pay $3.6 Million Penalty to the Bureau
We’re announcing settlements with Sprint and Verizon to return $120 million directly to consumers for illegal billing of unauthorized third-party charges. Read more about the settlement and learn how to submit a claim.
CFPB Takes Action to Obtain $120 Million in Redress from Sprint and Verizon for Illegal Mobile Cramming
Companies Will Also Pay $38 Million in Fines for Unauthorized Charges on Customers’ Mobile Bills WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless customers who were illegally billed hundreds of millions of dollars […]