Celebrating 10 years of consumer protection
The CFPB is celebrating 10 years of protecting consumers, and looks forward to the next decade.
Blog
Addressing racial inequities in consumer finance markets
At CFPB, we’re taking bold and swift actions to address racial inequities in the financial marketplace. Learn the steps we’re taking to create a financial system that works for all consumers.
The CFPB is here to help consumers facing housing insecurity
The CFPB is committed to protecting consumers struggling financially during the coronavirus pandemic. Learn how the CFPB is taking action to protect economically vulnerable consumers facing housing insecurity.
Our commitment to protecting vulnerable borrowers
CFPB is protecting vulnerable borrowers in the small dollar lending market.
New report highlights housing insecurity and the need for aggressive action
A new CFPB report shows more than 11 million renters and homeowners are behind on their housing payments. Communities of color are disproportionately vulnerable to housing insecurity. Here's what we’re doing to prevent harm to vulnerable consumers.
Making our housing market work better for all Americans
To help protect homeowners and promote stability in the housing market, the CFPB will extend the mandatory compliance deadline for the Qualified Mortgage rules until July 1, 2021.
Consumers and their experiences to be at the foundation of CFPB policymaking
Moving forward, the Division of Consumer Education and External Affairs should redouble its efforts to ensure the Bureau engages all consumers who are economically suffering.
Calling attorneys interested in joining the CFPB
The Consumer Financial Protection Bureau is proud to launch an effort to recruit attorneys at all experience levels to join our team.
The Bureau is working hard to address housing insecurity, promote racial equity, and protect small businesses’ access to credit
In furtherance of our mission, I have directed the Division of Research, Markets, and Regulations (RMR) to take some immediate actions, and I want to share my directions publicly.
The Bureau is taking much-needed action to protect consumers, particularly the most economically vulnerable
Last week, I was honored to have been appointed Acting Director of the CFPB by the President. Having joined the Bureau in 2011, I have seen firsthand the impact of the Bureau’s mission and the incredible work being done by its staff. I know that the Bureau’s staff shares my devotion to the Bureau’s mission, and I look forward to serving in this latest capacity.
Bureau takes additional steps to foster an inclusive financial system
I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
CFPB’s clear rules of the road for debt collector communications lead to stronger consumer rights
We are finally leaving 1977 behind and developing a debt collection system that works for consumers and industry in the modern world.
The Bureau is taking action to build a more inclusive financial system
The CFPB is taking steps to help create real and sustainable changes in our financial system so that African Americans and other minorities have equal opportunities to build wealth and close the economic divide.
Closing remarks: Consumer Financial Protection Week
As Consumer Financial Protection Week comes to a close, the CFPB continues to be here for you with resources to explain your rights, options and protections during the coronavirus pandemic.
Turning complaint into action: The CFPB works for you
Despite the changes in operations brought by the pandemic and stay-at-home orders, we are on the job fielding on average 30,000 complaints a month.