Blog

We believe that consumers are more likely to save if they have access to the right tools. Today, we're announcing that, as part of Project Catalyst, we'll...

Today, we held a field hearing on medical debt collection in Oklahoma City, OK. The hearing featured remarks from Director Richard Cordray, as well as...

An estimated 43 million Americans are dealing with medical debt. Debt collection is the top complaint we’ve received since September 2013 and medical collections make up 52 percent of collection accounts on credit reports, far outpacing all other types of debt. Learn more about how you can keep medical debt in check.

Since September 2013, debt collection has been the top complaint at the CFPB. A staggering 52 percent of all collection accounts on credit reports are...

Next Spring, we’ll host our first research conference on consumer finance in Washington, D.C.

Join us for a field hearing in Oklahoma City, OK on medical debt collection.

For those people not familiar with our role, we are an independent, impartial, and confidential resource that assists consumers and companies in informally resolving issues with the CFPB.

Thanksgiving is a great time to touch base with your family and make sure that everyone is doing well, physically, mentally, and financially.

Today, we're posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by OMB to publish a Unified Agenda of...

Since the Mortgage Servicing Rules went into effect, we've spent a lot of time talking to consumer advocacy groups, housing counselors, mortgage servicers...

Today, we're reminding lenders that placing unnecessary documentation requirements on recipients of Social Security disability income, including disabled...

We encourage all consumers to check their credit report regularly, but we want to especially encourage veterans who use this benefit to be sure that their...

We're proposing new disclosure requirements that consumers would receive before deciding to open a prepaid account. Currently, each prepaid card company's...

Today, we're holding a field hearing on prepaid accounts Wilmington, Delaware. The event will feature remarks from Director Richard Cordray, as well as...

Join us for a field hearing on prepaid accounts in Wilmington, Delaware.

We have several rules that refer to our “rural or underserved” and “rural” counties lists. Each year we publish new lists for use the next year.

We're working to reach more people with our services and information, and we could use your help. We're proposing a Language Access Plan, as part of our...

We held a roundtable discussion, Debt collection and the Latino community in Long Beach, California. During our discussion, we heard from advocates...

Our new report summarizes complaints from private student loan borrowers about difficulties faced when working with a lender or servicer to avoid default...

Nearly a year ago, we issued the TILA-RESPA Integrated Disclosure Rule. Many of you know this work as Know Before You Owe and we've been talking about it...

Take a look around and you'll see that the consumer financial marketplace is experiencing constant and rapid change. New technologies and insights can...

Join us for a joint FTC/CFPB roundtable entitled, "Debt Collection and the Latino Community," which will examine how debt collection and credit reporting...

We held a forum on access to checking accounts in Washington, D.C. The event featured remarks from Director Richard Cordray, as well as presentations from...

Today, we're announcing that as part of Project Catalyst, we'll be working with H&R Block to evaluate practices to promote consumer saving behavior during...

Join us for a Community Bank Advisory Council meeting with Director Cordray where we will discuss mortgages and overdrafts.